I went to the kenessaw location and wasn’t very happy with the service but today I went to the roswell location and my guy alex was awesome. Honestly if it wasn’t for his customer service and positive fun exciting attitude me and my pops wouldn't have bought a Yukon and a sierra pick up truck.the kid knows how to hustle and he's filled with positivity. He’s a keeper and GIVE THE MAN A RAISE!

Gordon was easy to work with. Car was not ready at the time the final paperwork was signed. He guaranteed on a Friday that my car would be delivered to me. At 5:30 pm my car was pulling into my driveway. Great job.

I would highly recommend this dealership for maintenance work. We just recently bought a used car, Buick Encore, and it had many issues that we were not made aware of until taking it in to get checked. Olivia has helped us through this entire process and has done a fantastic job. I will for sure be coming here or to any Carl Black in the future to buy a new car.

Caleb was really helpful and patient. He found the right truck for me.

Just bought a brand new Yukon Denali from Carl Black. We worked with Caleb and he was fantastic. He’s super personable and made sure we were comfortable with the deal we got. We had a great experience!

Staff is super helpful and I Pretty much trust them to service and provide everything needed for my SUV

Olivia was fantastic. Very friendly and helpful in determining the repairs needed and scheduling transportation to and from the dealership.

Dominic, Eric and Jon are the trifecta. The sale transaction was seamless and very easy. Great customer service and all around vehicle buying experience!

I will always be a fan of Carl Black in Roswell due to their staff. It started with getting an estimate for repair work. I felt immediately welcomed by Mel and he took great care of me and my car. Fast forward a few years to being in the market for a new car for our growing family and I had the pleasure of working with Gordon. He was extremely knowledgeable of the vehicles and listened to our needs for finding the perfect family car. We had a wonderful experience and are so blessed and thankful to be a part of the Carl Black family!

The whole team worked hard to get me in the vehicle I really wanted , I have never experienced that type of customer service. Thank you GMC Team everyone I really appreciate it, my family will enjoy our brand new vehicle

Michael in the parts department was a huge help. Thank you!

Bought a new GMC Canyon from Carl Black Buick GMC in Roswell, GA…could not have asked for anything better! Service was excellent, the truck is awesome and I really enjoyed the entire process. Eli was my sales rep and he was fantastic. Thank you!!

Dominick in Sales was excellent to deal with. Eric Bowsher for finance also excellent. Good people at Carl Black. We love our Buick Envision Avenir. Thanks Carl Black people !!! ☺️👍

They were faston the oil change & very nice!!

Their service department is so professional and considerate. I called them really upset due a sudden, unexpected issue with my car, and they spoke in a calm, reassuring manner. Once I got to the shop, the representative on the phone, Nick, remembered me from the call, and they immediately started working on my car and letting me know it was going to be alright. Efficient service, and I know I can trust them for both emergency repairs and regular servicing going forward.

Excellent customer service. They were fast and professional with a well kept customer waiting area. I ran into issues with my fleet/rental arrangements and they helped accommodate transportation to different locations. Very much appreciated!

Great as always Dominick and Eric making the buying process quick and easy! Dominick made sure I had everything lined up and ready to go! Thanks guys!

Excellent service, second to none

The staff at Carl Black GMC is wonderful and is knowledgeable about their inventory. I looked everywhere for a Yukon and they were able to get the perfect model that fits very well within our budget. I highly recommend this dealership.

Wonderful service team. As usual, a good experience.

We had the best experience with LaMont! Never pressured us to purchase, just pleasant and helpful! Best salesman ever! Ask for LaMont!

We had a great experience with Leo “Aussie” Willis. He listened to our needs and got us into the right truck for us at a great price. With all the “market adjustments” happening at so many other dealers, I appreciate that Carl Black provides actual products/services to compete - so you’re not just spending something for nothing with them! We love our truck and are very happy with our experience! We will be returning customers for sure!

Super Clean

I absolutely love and baby my 2016 Regal GS that I recently purchased. This is my 2nd personal car. As I drove a 1999 Pontiac Trans Am for nearly 20 years and with over 317k miles. To my dismay, my Buick developed a misfire that I could not diagnose as I am unfamiliar with the LTG turbo engine. After frequent forum research, I believed it to be something piston related. After several unsuccessful attempts to remedy the misfire, I decided to drop off my car the night of February 3rd. Larry called me the morning of (Feb 4th) and was put immediately at ease. He assured that there will be processes that will be performed and to my relief, he mentioned it would be under powertrain warranty if the inspection would deem it so. He worked hard to get me a rental for the duration and made each phone engagement smooth and easy. He was clear and considerate, emphatic and understanding. I applaud his efforts to make the experience inviting, easy, and worry free. The car was delivered as promised, washed (didn't ask), and hand delivered by Larry to ensure I was absolutely happy with the results. If you are reading this, Larry, thank you. You went far and beyond the call of duty to put this gear head at ease and a believer in your customer service acumen.

WOW those guys and gals in service are fantastic!!! Once again I have to give major kudos to the team here. They get the job done and don’t try to hustle you for something you don’t need.