I was looking for cars for weeks! I called Carl Black Buick GMC. Informed Sam I was looking for a SUV. Then one of the best salesmen Johnny called me for a follow up call. Johnny went over what was in stock and showed me other options that were in my price range. I purchased my Buick!!! Everything went so smoothly. I am one happy woman!!! Awesome customer service!

Our service rep, Doug Fincher was fantastic. Doug was professional yet personable and exhibited confidence. We trust Doug and will return to Carl Black GMC - Roswell for service.

Bought my first vehicle with Ease!! Thanks to Johnny Turner. He’s an awesome guy with great customer service!!! I was able to walk out of the GMC with a brand new vehicle and I love it

Great service today for a battery replacement. Quickly turned my Yukon around at competitive pricing to other options.

Thanks to Caleb, and the entire staff at Carl Black GMC who made our new truck buying experience so awesome. Their professionalism, knowledge and friendly atmosphere made it an enjoyable experience.

I highly recommend Carl Black GMC Roswell. Eric Bowsher went over and beyond and renewed my faith and trust in people. He was extremely patient and took the time to listen and go through my options for an extended warranty. I had purchased a warranty with another dealer that Eric was able to confirm my suspicions I’d been overcharged over 50%. I purchased the same warranty with Carl Black GMC and will cancel the other warranty. Trust is hard to come by being a female walking into a dealership. I can’t thank Eric enough and have already shared and will continue to tell people to go to Carl Black Roswell.

I had an outstanding experience at Carl Black and it's all thanks to Caleb! I'm out of state, and I was "courting" a particular vehicle. I called to inquire about availability and was lucky enough to be paired with Caleb! He was exceptional and went above and beyond to make sure I got new photos, update info, and even checked on me during my 3.5 hours ride to come to see the vehicle. He made it all so seamless! The entire team was professional, helpful, & friendly! I highly recommend this dealership and make sure to ask for Caleb!

I had a good experience purchasing a new vehicle. The process was very simple and straightforward.

I had been to another dealership looking for my car and didn't like the customer sery so I stopped in Carl Black Buick and met Eddie! He was very nice and approachable! He didn't pressure me, everything fell right into place ,the internet rep was also very welcoming! I will definitely recommend this dealership ! Very professional and friendly Lisa Popp

Great experience!

The service staff goes above and beyond, excellent customer service! Thank you!

Great services, need to spare some time though.

During my parents out of state stay with us in Roswell, their GMC Acadia (always fine tuned) began having trouble starting. They needed a quick fix. At 9AM we walked into the Carl Black GMC service center, without an appointment and a deadline in mind. We were greeted by Tommy, who after hearing our concern and need said he would squeeze us into their very busy schedule to at least identity the problem. Within an hour we had a replaced purge valve, which turned out to be under warranty, and a very pleasant 5-star experience. Thank you!

Perfect customer service! Thank you guys!

Great experience with Carl Black Roswell service. I have booked the Oil change service through Groupon and scheduled the appointment for service, just enter into the service point and team greeted me and taken the details with car key for service, they asked me to sit in waiting area, had a free coffee and popcorn, called me after around 1 hr for car pickup, given customer pay invoice copy and mentioned with $0, performed certified multipoint vehicle inspection, oil change, filter change, and tire rotation. And advised the next service date with sticker.

Amazing experience here. I did an inquiry online and received a call from Aisha Jackson who was very cheerful and full of knowledge and enthusiasm. When i came in I met with Alex who greeted me with the utmost respect. He answered all my questions and was extremely helpful and patient. By far the best salesmen ive met with. FINALLY SALES PPL THAT ENJOY WHAT THEY DO AND IT SHOWS!!!!

Me and my husband started looking for SUV and we ended up finding it at Carl Black Roswell. Everyone that help me was very polite. My salesman Caleb was the best. I have bought cars from other dealerships but this experience was different because he made you feel at ease about the process. It was more about giving me the SUV that I was looking for than making a sale. Over all I was please with the process.Thank Caleb.

Caleb made it happen!!. We needed a Yukon to seat 8 and he did a great job of serving our needs and doing it in a friendly and professional manner. Loved Caleb and all the folks we dealt with there.

Alex, the sales representative was very professional and knowledgeable throughout the car buying process. He made himself available to us continually and he always responded to our enquiries without hesitation. I would purchase my next vehicle from Carl Black GMC if he were my sales representative. He is truly an asset to this industry and certainly to Carl Black GMC. Job well done.

Customer service focused team! I had a great experience with everyone I worked with. Throughout the whole process ownership, sales, management, and finance personnel were all motivated to make sure I was pleased with my purchase and enjoyed the experience.

I had an amazing experience buying my first car here! Alex’s knowledge in the product line was excellent and he was able to find me a car that had everything I was looking for. Everyone was so kind and helpful! I will definitely be back in the future when the time to buy a new car comes.

Great experience with the service department for years. Larry assisted again today. Very pleased - I gotta share as it's tough to get this type of service these days!

Gordon was easy to work with. Car was not ready at the time the final paperwork was signed. He guaranteed on a Friday that my car would be delivered to me. At 5:30 pm my car was pulling into my driveway. Great job.

I would highly recommend this dealership for maintenance work. We just recently bought a used car, Buick Encore, and it had many issues that we were not made aware of until taking it in to get checked. Olivia has helped us through this entire process and has done a fantastic job. I will for sure be coming here or to any Carl Black in the future to buy a new car.

Caleb was really helpful and patient. He found the right truck for me.