Absolutely no complaints. First time there for an oil change, Larry was my advisor. He got me in quickly at my appointment time and was kind an courteous. My car needed to be vacuumed and he still put down a floor mat. Which was unnecessary and kinda funny. But appreciated no less. I'll be back! Thank you.

Jarrett was extremely helpful and this location was very customer friendly

This place is top notch. After being bent over by a dealership next door with a Truck that was sold with no due diligence (it seems) I expressed what had happened by the other dealership and they went to work. I've got my dream truck and Smiley, Ruan and Daniel made it happen. Will definitely recommend them

Dominick was great and guided us through the order process quickly. Great knowledge in all the benefits of Carl Blacks Driver Plus as well.

Rick provided excellent customer service!

Great service

Steve J in the Service Department is always friendly and helpful!!

Thank you Steve for helping me put the roof rails on my Acadia. Your a great guy!!

Love CB Auto.

I stopped to look at a truck and met Dominick. Dominick showed me the truck and answered all my questions except one. He walked me to the service department to get my question answered. I talked to him and Jon about the truck and they made me feel good about the product. A few days went by and I did not contact them due to work and I saw the truck was gone. Thinking that they sold it I was bummed. Come to find out that they pulled it off line and had my name on it. I was able to purchase it without any issues. Everyone I met from Tod (Smiley), Jon, Dominick, Matt, Steve and Bill have been patient, friendly and easy to work with. I like this dealership, I would recommend.

I went to Carl Black of Roswell to look at a GMC Elevation that was on display. I met Dominick who showed me the truck. Dominick was very friendly and easy to talk. He didn’t push or rush me. He answered all my questions but one. With that one question he walked me straight over to the service department where he asked a service writer and I got my answer. From the sales, service to the finance was an easy experience and all the guys I met, Tod, Jon, Matt, Steve, Bill and Dominick were awesome. I like this dealership and the people who work there.

In a time where it’s impossible to find a new vehicle, and I was in a time crunch to get one due to my car getting totaled, Paul and Matt made it the easiest process possible! They went above and beyond to help me and it was seamless! Not to mention I’m crazy about my new ride! Highly recommend!!

Best service experience I've ever had. Tommy and his team treated me like a friend and gave me a play by play via text on what was happening with my vehicle. They got me my car back quicker that expected and got me back on the road. I would recommend them to anyone!

Prompt check-in, thorough service, and out on time! Smiles abounding.

Service Department does a wonderful job. If you go there for the first time, use Doug Fincher as your Service Advisor!

Ask for Steve Davis. Appreciative of the attention and effort put forth by Steve in helping us with this large purchase. He understands the process from the buyer's perspective and works to ensure that you're comfortable with all the terms and fully satisfied with your deal. Finance always takes longer than it seems it should, but we were treated respectfully and effort was taken to speed up the process.

Carl Black out did themselves once’s again! I purchased a new truck back in June and loved the way I was treated so much that I came back this month and purchased a new Yukon for my wife. I got on my phone and texted my salesman Dominick Fabricatore and told him that I was in the market for a second time and was looking for a great deal on a new Yukon, as well as a trade. Within an hour I’d say we were able to make a deal over text!!! Carl Black gave more $3K more for my trade than ANY other dealership that I called in GA, SC and NC. Mind you, I live in SC and this dealership is about a 4 hour drive for me. Dominick went to bat for me and got an amazing price on the new Yukon and we were able to reach a better price out the door than I had hoped! We sealed the deal and they had the vehicle delivered to me the very next day by one of their salesman. Amazing dealership that continues to amaze me. Thank you Dominick and Carl Black for making this an easy and awesome experience. I wish car buying always felt this good. Trust me, I will be back!!

One of the best......actually, THE BEST car shopping experience we have ever had. Carl Martin was knowledgeable, professional, and patient. Carl did not try to push anything upon us, but listened and made spit on recommendations. Love our new truck and we are so happy that it was Carl who helped us out. Definitely recommending Carl to our friends and he will be our first stop when we are in the market again.

Great service!!

I normally go to another Carl Black, but because I recently moved, I came gere for routine work. The staff was great and very attentive. Waiting room was well spaced and stocked with water and seating. Definitely will continue coming to this location!

The team at Carl Black GMC does an excellent job. Their sales department is second to none their service department is always dependable. Larry is always friendly and helpful and always get the job done with a smile. I wouldn't trust my vehicle to anyone else. Thank you Carl Black GMC Dr. Sal Minicozzi

Nice sales guy who does not rush you and really wants to help you find your dream car. Still looking for that vehicle, but we definitely will go here for it.

Excellent Service” My experience purchasing a truck from Carl Black Buick GMC was excellent. I worked with salesman Carl Martin through the entire purchase process and he was fast to answer all of my questions and was great to work with. Mr. Martin really went above and beyond to secure my desired truck and ensure top quality. Mr. Martin also kept me well informed about the buying process along with the timing and the next steps. It was a GREAT pleasure working with Mr. Martin and I would highly recommend him and the Carl Black Buick GMC dealership.

The sales agent Carl is very helpful and went above and beyond his duty. Thank you so much for accommodating my request. He was calling us and check the status of the car.

Top notch delivery and negotiations. Very fair and reasonable. If I need another truck there is no doubt I will start in Roswell Ga at Carl Black.