Great Job! I’m very happy with my purchase. At first, we had some areas that we need to iron out and work through I think we did accomplish that and these guys did it with the highest level of class.
Good service also includes being accommodating. Carl Black service reps always schedule appointments on a time convenient for me and when an unexpected repair occurs they fit me into their schedule. Thank you Carl Black!
Everyone was extremely nice as soon as i got there which is rare for someone who just turned 18, Kamron the salesman i worked with was absolutely awesome, worked with me even over the phone into late hours when i had questions(i had plenty being i was financing my first car) and him and everyone at Carl Black that was involved stayed late so that we could finish the paperwork when i wanted the truck that day but worked late, everybody was extremely accommodating and helped every step of the way, i had been to 3 or 4 different dealerships before carl ...
Great experience. Worked in car business for 11 years when younger and they do it right. Dominick my sales person was awesome and listened to my needs and got me the right truck. Eric in finance was amazing with my paperwork and had me in and out. And Jon the sales manager really helped out with pricing and three in a few things. Overall great experience. Wouldn’t go anywhere else and would recommend to anyone!
Strongly encourage all to go there.I have been Involved in the car business for most of my life, a few years ago I sold the dealership and relocated to the Alpharetta area. Recently I purchased 2 new vehicles from a Buick / GMC store because they had the car in stock that my wife wanted. Sorry to say that it was not Carl Black. When it came time for my first service, I called to schedule for the initial service and also a concern that I had with transmission. I was told that they could do the initial service, but could ...
Doug Fincher has been my GMC service advisor since 2003. I highly recommend him. Doug provides informative expertise at every appointment. He is cheerful, honest and a delight to work with. Over the years, if I had a problem with my 2001 Yukon XL I would call Doug describe the problem or even imitate the sounds the car was making and Doug would know whether I should rush right in or if could handle the problem later. When my 2001 Yukon XL hit 300,000 miles I insisted on getting another GMC car so I could keep Doug as my service advisor. Right now he ...
My experience with Carl Black GMC dealership was outstanding. Paul was very helpful and Jon and Sam done a great job. Mike the owner was an outstanding guy to meet and I will let my friend know about my experience.
I’ve been going to Carl Black in Roswell for a few years now. I feel valued & well taken care of—which is why they’re now taking care of my second vehicle as well even though it is a Chevy. Tommy is the best & always makes sure I fully understand what is going on, cost, if it is necessary, etc.
Great customer service! Cody Bear is very knowledgeable and is the go to guy at Carl Black! Make sure you see him for all your new and pre-owned needs!
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