I have dealt with Carl Black Buick since they came to Roswell. We have purchased several vehicles there and love their service dept.!Doug Fincher is our service adviser and does an excellent job. He always puts the customer first! For this reason we not only always have our Buicks serviced here.l, I even trust him and their excellent service department with all routine service on my 2017 Chevrolet Corvette Z-51. I highly recommend Carl Black Buick in Roswell. Also, Doug Fincher is an asset to their organization!
Great customer service
Paul was very knowledgeable on GMC trucks n accessories. He was very congenial helpful. Unfortunately due to finances, I was unable to purchase at this time.
Just went in to get some touchup paint. I was politely directed to the right place to go and then politely helped at the parts counter.
Great job working with Chris Kurtz at Carl Black. He was very informed and patience with us during the process. This enabled us to get the right car for our family.
Chris did an excellent job working with us on price and car selection. He walked us through the process and we had a great experience.
Larry, Steve, Doug, Mel, Olivia, the whole service crew over at Carl Black has been nothing but supportive and helpful with ALL of my visits there. I’d you're in the area, stop and get a car from Terrance or just get your oil changed.
Great vehicle and a good price. The staff were easy to work with. I flew from MI to get the vehicle and they were very accommodating. Overall great experience. Only recommendation I would give to them is to have 1 person be the contact for a customer. I called and texted with 3 different people leading up to taking delivery of the vehicle and didn’t know what role each of them had. They all seemed to do the same thing. On delivery day I met with those 3 people plus a person that did the final paperwork. It would have been nice ...
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