Staff

Eric Bowsher

Eric Bowsher

Finance Manager
72 Reviews
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Matt Hernandez

Matt Hernandez

Sales Manager
60 Reviews
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Jon Roberson

Jon Roberson

Sales Manager
56 Reviews
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Nick Grieme

Nick Grieme

Sales
44 Reviews
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Sam Garcia

Sam Garcia

Sales Manager
34 Reviews
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Doug Barlow

Doug Barlow

Sales
21 Reviews
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Sterling Cody McDowell

Sterling Cody McDowell

Sales
21 Reviews
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Brandon Lytle

Brandon Lytle

Sales
18 Reviews
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Daniel Mila

Daniel Mila

Finance
16 Reviews
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Paul Marr

Paul Marr

Sales
14 Reviews
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Kollin Eikey

Kollin Eikey

Business Development Manager
13 Reviews
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Juan Mendez

Juan Mendez

Sales
11 Reviews
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David Dobson

David Dobson

Sales
1 Review
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Eric Bowsher

Eric Bowsher

Finance Manager
Dealership Experience 9 years 5 months
Industry Experience 9 years 5 months
My name is Eric Bowsher. I live in Roswell, Ga. Carl Black is the only car company I have ever worked for and wouldn't want to be anywhere else. I will do everything I can to make your experience here at Carl Black Roswell streamlined and hassle-free.
Recent Reviews

Oct 16, 2019

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Service is great

Went in for service and wound up trading 2015 for a 2010 vehicle. Sales manager put a number on my trade in that got my attention!

Sep 24, 2019

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Another great purchase experience

As usual great experience from everyone at dealership. New salesman who was knowledgeable, friendly, and great resource for us. Previous service visits were just as great.

Aug 20, 2019

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Totally satisfied

This is the 3rd Denali I have purchased from Carl Black. Damion May was wonderful to work with. I would highly recommend him and Carl Black if you need a new car. I have always had my vehicle service done there as well and I will continue with my new Denali.

Jun 27, 2019

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Great experience

Brandon was a great sales guy. Helped me every step of the way and everything went smooth. Eric in Finance is Top Notch. Highly recommend these guys for your next vehicle.

Jun 24, 2019

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very satisfied

very satisfied, the Buick was as it was advertised, no hidden costs. Nick was very professional and friendly. Showed me all I wanted to see, did not rush me into decision. Finance was extremely informative and got me the interest rate I had hoped for.

Jun 04, 2019

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Easy buying experience for 2500HD

Had as good of an experience as you can while at a car dealership. Very easy to deal with and got me out the door quick. Had exactly what I was looking for and made a great deal!

May 31, 2019

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Great Team Helped Me With My New Denali Purchase!

I want to take a moment to thank Brandon, Nick, Jon and Eric for their patience and understanding as I went through this sale. While I was hoping for the better GM Deal it seems you guys still got me a fair deal. Nick and Brandon thanks for taking the time to go over the vehicle with me and take me out on test drives. Jon helped put the final touches on the negotiations. Eric was very helpful in getting me to understand my finance options. This is my 5th GM product. I dug up a few old pics of the ones I could find. My first was a used 1986 Pontiac Grand Am which was also my first vehicle out of high school. My second vehicle was a 1990 GMC Sierra purchased Brand new and drove it to Fort Lee Va during Desert Storm and most of my time during the military. My third GM was a used 1996 Yukon I purchased back in 1997. My last GM before this purchase was a brand new 2002 Chevy Avalanche. I have some fond memories of all my vehicles and I am now looking forward to my family and I creating new ones with our new Denali.

May 30, 2019

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Great customer service and friendly staff

Thanks to Alex I was able to make the right decision and I was able to get the truck I really wanted. All the staff were great and I would definitely recommend this dealership to anyone that would want to purchase a new or used car.

May 11, 2019

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Best around

They were so helpful and nice worked hard to get deal done for us and was the best buying experience we have ever had and we will definitely use them again

May 10, 2019

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Truck purchase and Juan mendez

Purchased a truck and Juan and his team were awesome!! This is the second vehicle I have purchased there. I am grateful for the team and Juan.

Apr 24, 2019

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My client experience was excellent!

I was pleased with every aspect of my experience as a potential buyer and buyer of a Denali truck. Mike was attentive and focused on ensuring he met every expectation.

Apr 23, 2019

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Great experience and great staff

I came in guarded and ready to fight my way through pressuring salesmen, empty promises, and shady tactics. I was pleasantly surprised when I met Doug who did not pressure, did not make empty promises and best of all, did not lie. Every question I asked while on the test drive was answered honestly.and to the best of his ability. When there was a question he didn't know, he wouldn't make it up off the top of his head, he would involve someone who knew the question, or research it himself. I have dealt with far too many car salesman who make empty promises, lie to my face, and pressure me relentlessly until I feel like I just need to leave. But not Doug. Then I talked to Larry over at services. He knew his stuff, and when Doug pulled him in to answer my questions, he was not bitter, or short with me. He gave me good full answers and did not mince words. He alleviated my concerns about the vehicle immediately. His answers were not just "yes" or "no" but blunt and to the point. I appreciate that. When I pointed out that the headlights were foggy, and the park assist didn't seem to work, he immediately knew what the issue was. He explained and was correct about a Technical Service bulletin regarding the foggy headlights and that they were vented. He also found that the battery had either been replaced, or run low at one time or another, so there were low voltage codes. Once he cleared the codes, everything started working perfectly. Great experience all around, and nobody lied to me, which is a first at a dealership.

Apr 21, 2019

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Smooth used car purchase

We called about a used car on the lot. Cody, the "Bear", had the car ready when we arrived. He was easy to deal with, no hassle, and very helpful. Best car buying experience we have had. Test drove the car, ate lunch, and. completed the paperwork all within a few hours. In and out quickly. Eric Bowsher helped us with ths financing.His service was great and found us the best rate for our financing. The whole.team.at Carl Black made sure we had a great car buying experience. We will definitely be back for another purchase.

Apr 07, 2019

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Best dealership Ever!!!!

I'm on my third purchase from carl black Roswell. You can go anywhere and purchase a vehicle but you will struggle to find a better customer service and effort to meet all of customers requests and needs as the staff at carl black. They have definitely earned a loyal customer from me and my wife and I will continue recommended those I come in contact with to go to them. Nick was great as well as Eric, his dad and the rest of the staff. Such a family type of environment.

Mar 14, 2019

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Easiest purchase I ever made

Everyone was so nice and helpful. We found what we wanted, went and had lunch, came back and signed the papers, and drove our vehicle home.

Mar 05, 2019

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Great service and support from start to finish

Front T Scott down to Paul, they did a good job of working with me to solidify an equitable trade and used car purchase. Just the right amount of follow through and they were always prepared to streamline the process

Mar 01, 2019

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This is the fourth vehicle I have purchased . Great dealers

Overall the experience here is very good both from a sales perspective and a service perspective. We have bought our last 4 vehicles here.....all GMC's. we will continue to use Carl Black GMC for our future vehicle needs

Feb 26, 2019

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Excellent Customer Service

I appreciate the staff at Carl Black, particularly Nick Grieme, one of the sales experts, who helped to make my car buying process a breeze!! Thanks again. Michael Bauknight

Feb 25, 2019

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Satisfied customer

Rubens was extremely helpful and patient as we decided between 2 SUVs. Then explained clearly the new features on the GMC Terrain Denali that we finally selected. Eric also answered all our questions we had about the finances.

Feb 23, 2019

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Satisfied Customer

We were very impressed with the overall experience. From test driving the vehicle to the purchasing of the vehicle, everything went very smoothly. Definitely a wonderful dealership I would recommend.

Feb 22, 2019

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Great experience AND I love my new suv!!!

I purchased a new 2019 GMC Acadia. My salesman, Mike Rainwater, was very patient as I debated between a few cars over a 2 week period. I never felt pressured. I ended up getting a car that will suit my needs for a very long time. I also believe I got a very fair deal.

Feb 21, 2019

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Thank you!

They helped from the beginning of what picking out selection of cars that I could afford, all the way to helping me set up my OnStar account.

Feb 15, 2019

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Fair price, great friendly service!

Had a great overall experience at this dealership. I’ve bought a lot of cars in my life and typically regret setting foot on a sales lot the moment I do— get ready to do battle! *However* our salesman, Nick Grieme was courteous, professional and to the point (which I generally prefer) in helping us choose a vehicle for our growing family. We love our new 2019 Terrain!! There was no pressure selling from him. We were choosing between two models and he never tried to force the more expensive option on us even though that’s what we ultimately chose. A couple of minor issues I had after the sale were handled as a priority. Of note, he even came in after going home sick to help us close on the sale (we completed purchase the day after our initial visit— more on why below). Rubens, his associate, was also very friendly and helpful in this regard and Sam Garcia made the financial affairs a piece of cake. Our first day there the finance guy we dealt with (Eric) was honestly so rude to us that we almost moved on to another dealership altogether. He made it pretty obvious that he was irritated because we didn’t wish to purchase additional warranty coverage and wanted to use our own financing after we learned that GM financial just wasn’t our best option. So we said no thanks and left. I simply have no patience for such rudeness and was headed straight for the next dealership. But on our way out Nick and Sam continued to be so professional and actually listen to what we wanted and didn’t want that we decided to go back to Carl Black and not let one bad interaction ruin everything. I would definitely recommend this dealership (and these 3 gentlemen specifically) to anyone looking to skip the typical high pressure/high frustration sales environment and just buy the vehicle they need! Thank you again Nick, Rubens and Sam!

Feb 15, 2019

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Great

It was a great experience. I’m not sure what else I can say. Soup to nuts everything was on point. Thanks for all the help during the process.

Feb 03, 2019

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Treated like a Brother. Great service.

Considerate and willing to meet your desires in a vehicle. I have purchased 17 vehicles. From this dealer. Only dealer I Trust. I will always deal with them.

Feb 02, 2019

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Great job

Ruebens did a great job. His knowledge of the vehicle I purchased was awesome! Great job! Excellent staff. His follow up has been great nice work Ruebens!

Feb 02, 2019

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Easy Purchase the way it should be

When I went in the deal was already made. When I arrived the paperwork reflected exactly what we had discussed. There were no hidden fees or add on that raised the price. Thank you for making the purchase easy!

Jan 31, 2019

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new purchase

Friendly dealership Helpful finance manager Did not keep me waiting around like my last purchase All the leg work was done up front so when I arrived on Saturday it was a simple sign and leave in my new truck

Jan 29, 2019

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No pressure sales. Informative and knowledgeable staff.

The organization seemed sincerely interested in helping us find the best car for our needs. We would purchase another vehicle from Carl Black Roswell again.

Jan 27, 2019

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Buying a 2019 Sierra HD

I was recommended by a fellow employee who got me into contact with the manager. I feel like they had my best interest in kind and worked with us on the rebates and trade in. Everyone is so responsive and wants to help. I’m very happy with my purchase and very happy with the staff. Everyone is helpful and genuine.

Jan 11, 2019

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Great Dealership

Everyone was so helpful and friendly! Kollin was very knowledgable about the vehicle. Matt made sure that we were happy with the deal and Eric made financing a breeze.I would recommend this dealership to anyone.

Jan 04, 2019

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Good experience

It was a very enjoyable experience, people were very helpful and fun to deal with. I would very much recommend this dealership to anyone looking for a new car.

Jan 03, 2019

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Great. Knowledgeable about the vehicle. Efficient process.

The sales team did a nice job selling us the Yukon xl. We already had a good idea of what we were looking for but they helped us understand all the features, etc. negotiation was fair and we arrived at a price I was comfortable with... The finance specialist was strong. He clearly answered my questions and ran a very efficient process to close the deal and get us out the door.

Dec 07, 2018

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Painless

I knew the truck I wanted. They had it, at the right price. I stopped in to xx it out. 3 hours later I was in my new truck. Very professional. I will be back.

Dec 06, 2018

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Excellent Experience

From start to finish the entire experienc was outstanding. The way that Matt McGee went above and beyond to make sure that I was taken care of. A+ for the entire team!

Dec 04, 2018

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Incredible buying experience

I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn’t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.

Dec 03, 2018

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Great job

They made it easy. They were great. Very friendly I would recommend them to friends and family. Nice dealership. It looked like it would be fun to work there.

Nov 30, 2018

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Absolutely the best ! Wouldn’t look anywhere else !!!

Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!

Nov 29, 2018

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Great experience at Carl Black!

I had a great experience with Kollin at Carl Black when I was ready to get into a new car! He was very patient and listened to what I wanted and matched me with a great vehicle! The whole crew at Carl Black was very welcoming and supportive! I would def buy from them again.

Nov 28, 2018

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The best experience of my life!!!

I’ve been buying cars for years from this dealership. Under the leadership of Matthew Hernandez and Eric Bowsher this dealship has soared to levels of excellence. I will continue to buy from them and refer anyone I know to this dealership. Very satisfied and content with my purchase overall. Thank you Carl Black of Roswell!

Nov 27, 2018

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Amazing!!

Matt found exactly what I wanted at the price I could afford. There was no pressure they just wanted me to make a decision that I would be happy with and to me that is a big deal. Carl Black and Matt are AMAZING!! And I could not have asked for a better experience in purchasing a new car!! Thank you so much for everything

Nov 24, 2018

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Amazing

This was truly a great experience! It was the best experience I've had purchasing a vehicle. Ruebens did a great job explaining the vehicle capabilities and the many options. Eric was able to make the deal happen! I was very impressed with this team.

Nov 23, 2018

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Smooth buying experience, poor delivery

The overall buying experience was good. There weren’t any shady tactics and we were able to get right to trying to make a deal happen. I do feel like the sales person could be a little more educated on the vehicles. I had to find out for myself that the vehicle we started making a deal on did not have the towing package I said I needed and even asked that they confirm it had it during the test drive (and they did). The most frustrating part of the whole experience is the delivery of the vehicle. We took it at night so we didn’t see it until the next day, but there are large acid rain spots, dull paint in areas, what appears to be sticker edging on the side of the vehicle, scratching on the driver door window, and even shipping wrap sticking out from one of the taillights as if it just wasn’t removed fully. The vehicle had less than 20 miles when we got it, so I find this unacceptable. This is a black vehicle so all of this stuff is extra noticeable and now it will need paint correction to look as if it’s actually a “new” Yukon. UPDATE: I was contacted by the dealer who had me bring the car in and got the paint looking prestine and gave me a loaner Yukon while they did it. They were quick to respond and make the situation right.

Nov 23, 2018

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Top Flight Experience!

Everyone at every stage of the process was courteous, patient and very knowledgeable! Doug, our salesman, was able to show us and tells all about all the models and options; and Eric walked us through the lease process and paperwork.

Nov 06, 2018

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Nice low pressure dealership.

Everyone was very nice, patient, and helpful. Brandon Lytle was my salesman and he was very nice and informed on the vehicles. Their whole sales team from Brandon to Mike Bowsher was a very professional experience. I'm happy with my sierra slt. Thanks again Carl Black, and all the people involved.

Oct 22, 2018

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Purchase new truck

Dealer was top of everything. Reviewed all items and would back anytime glad to share my visit with any one. They have a great inventory

Oct 22, 2018

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Very Good experience with the purchase of my new vehicle

I came from out of state to buy this truck. Once I finally got in touch with the right people, and all documentation was verified, the process was very smooth. They picked my wife and I up from the airport and the truck was waiting for us when we got there. Everyone was professional and courteous! I’m extremely happy with the truck, it’s condition at purchase, and the experience with Carl Black!

Oct 18, 2018

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Smooth as silk

My salesman Matt McGee was very professional and attentive to my needs. He stayed in constant communication and kept me informed throughout the process. Had I known it was possible to have an experience like this with a dealership I would not have put off purchasing for so long.

Oct 16, 2018

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Great Service Group

Carl Black has a great service group, which encouraged me to go to them when purchasing a new vehicle. I've used them exclusively for service since 2003.

Oct 15, 2018

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Highly recommended

I wish I could give them higher than a 5 star. Nick Grieme went above and beyond. I was buying my car from out of town. Every dealership I had went to, including one not far from me, didn’t meet the standards of Carl Black. Especially Nick, he really helped this process go smoothly. Staying late on his early day off to get my deal finalized for me to sign the papers so I could leave with my Acadia Denali that night. I can’t thank the guy enough. If you are looking for a new car this is the place to go and Nick is the guy to buy from. I added extras onto my SUV and they got it done the next day for me ready to pick up. I’m so pleased with Nick, Carl Black and the whole process here I will definitely be coming back and referring to all my family and friends!

Oct 04, 2018

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Great experience

Nice people to deal with. They were all friendly, helpful, and knowledgeable about the vehicle and the entire process of trading cars and getting financing.

Oct 01, 2018

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Great place

Great place to buy a Buick or GMC. Haggle free purchase done right. Quick and easy process. Mr Mike Bowsher has the best dealership on the planet. Yee Yee

Sep 26, 2018

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The best Dealership in Atlanta

Cody was so friendly, patient, knowledgeable and willing to work with us, took his time to answer my wife questions, she is very picky and hard to convince. He is simply the best car sales person I ever met. Also, Eric made the closing very easy, gave us different options and without being agresive convinced me and my wife about the great deal we got from Carl Black, no wonder I’m a repeat costumer. Thank you

Sep 22, 2018

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Great experience

Cody and the Carl Black team did a great job and made the process easy. We also got a great deal!! When I had to wait, the waiting area had everything I needed to be comfortable.

Sep 22, 2018

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Nice guys

I enjoyed my buying experience with the carl black sales team. This is the second vehicle I’ve bought from John and his team. Nice guys! Looking forward to buying my third from them.

Sep 20, 2018

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Yukon Purchase

The dealership had a great price on a new 2018 Yukon. I drove down from Indiana to by the car. Mike and Jon did a great job!

Sep 20, 2018

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Excellent Experience

I have purchased several cars from Carl Black over the last 15+ years and have never been disappointed in the way I was treated or the efforts extended to put me the car I wanted. Always helpful. I also have my cars serviced at Carl Black and again would give them a 5 star rating. I will certainly be back.

Sep 11, 2018

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Great experience!

While at the dealership to have some service done on my car, Eric helped me look at some new car options. He was very knowledgeable and helpful!

Sep 10, 2018

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Best service and pricing hands down

I have purchased 6 cars from Carl Black Roswell in the past 5 years. Eric and his staff always get me the best price and ensure all of my service is done on time (quick and easy process). 5 star service!

Sep 07, 2018

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Customer focused

The salesman was extremely friendly and very knowledgeable he was detail oriented and very responsive. The general manager and sales manager that I worked with during negotiating were quick to get to the point and while it was a negotiation they were extremely reasonable at reaching a very good deal .

Sep 06, 2018

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Sales person Alex was excellent

Alex went above and beyond to make sure my wife and i received everything we wanted and then some with our brand new Yukon. Thank you, OD

Sep 04, 2018

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Be ready to get in your bag

My overall experience was good a little pricey but hae you have to pay for quality and what you want got them to work with me on the out the door price

Aug 31, 2018

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What a great experience!

My wife and I elected to purchase the car we had on lease for the last three years. We went in on a Sunday morning and we’re immediately taken care of by Brandon, who happened to be the original salesman who would helped us with our lease. He remembered us, and our family, that was impressive. The entire experience was spot on. We would highly recommend this dealership to anyone in the market for a new car.

Aug 20, 2018

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Super experience!

Alex was fantastic! He made our experience painless and easy. We purchased our other vehicle from them last year as well. The service on that car is wonderful. Eric made completing the paperwork quick and easy. We will continue to purchase from here! Ask for Alex for a great experience!

Aug 15, 2018

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Great dealership, great team!

We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our way through the learning curve with our amazing new Terrain Danali. Would certainly recommend this dealership!

Aug 08, 2018

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Excellent service by everyone!

Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days so I had it for our trip to Texas. Again excellent service through out the buying process.

Jul 18, 2018

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Great Experience

Nick was an absolute pleasure to work with! We were not familiar at all with GMC or Buick vehicles, but he was very patient and helpful in answering many questions and letting us test drive several options. We wanted a fair trade and sales price and he made it happen with a smile! Very laid-back, friendly atmosphere. I LOVE my new Acadia and get tons of compliments already. I'd definitely recommend Nick to family and friends!

Jun 30, 2018

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Pleasant experience. Nathan and Ruben we're great.

.This was a great experience. Everyone was so professional and friendly.I really appreciate all of you of your help. I feel part of the Carl Black family.

Jun 18, 2018

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Amazing place to buy and get service

Best dealership on the planet, easy to work with, service is great too. Will recommend to anyone Mr bowsher runs a wonderful dealership. Thanks everyone

Jun 09, 2018

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Sales experience was good car was dirty at delivery

The car was dirty on delivery the sales staff was knowledgeable and the finance dept was quick and knowledgeable I like this location alit better than the Barrett Parkway location

Jun 09, 2018

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Awesome experience

Juan was so friendly and knowledgeable about my new car. He helped me through the whole experience. Will definitely be back to see him again

Jun 08, 2018

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Sales Experience

Friendly sales staff and we were able to work out a good deal. The wait was longer than expected for both sales & Financing, but we received a fair deal.

Matt Hernandez

Matt Hernandez

Sales Manager
Dealership Experience 9 years
Industry Experience 13 years 4 months
Recent Reviews

Aug 26, 2019

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Used Van Misrepresented!!

Recently I called about a used Honda Odyssey at this dealership. After several questions which the sales person, who had a bad attitude, could not answer I ended up talking to the sales manager Matt. After several conversations with the sales manager by phone and text I made the 2 -1/2 hours drive to look at the van. The moment they pulled it around from the back of the lot I realized that I had been taken advantage of. This 2014 van had been abused by some one. Both sides had dings,dents, and scratches on the majority of each. The worst part was at the rear, from an earlier rear end accident. This part was conveniently left out the pictures. One of the back up sensors was missing due the damage to the rear which meant there was a warning light on the dash as a result of that. I never even sit down in the van. Disappointed was not a strong enough word. And yes I looked closely at the pictures on their website and none of these problems are visible. Even now I looked back at the pictures and still they don't show the damage. The sales manager never even came to talk to me he sent a salesman, which was very nice and apologetic for the issue. So I got in my rental car and drove the 2- 1/2 back home feeling really stupid for trusting this car dealership. When the sales manager does this it leads me to believe it is a common practice at this dealership. Shop with caution here! Better yet go to another dealership! They are not all this way.

Aug 02, 2019

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Repeating customer & always pleased.

I bought most of my car from this dealer and never been disappointed. Vehicles are always of good quality. Customer service is the best. And for at least 2 years they service the vehicle for you.

Jun 27, 2019

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Great experience

Brandon was a great sales guy. Helped me every step of the way and everything went smooth. Eric in Finance is Top Notch. Highly recommend these guys for your next vehicle.

Jun 04, 2019

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Easy buying experience for 2500HD

Had as good of an experience as you can while at a car dealership. Very easy to deal with and got me out the door quick. Had exactly what I was looking for and made a great deal!

May 30, 2019

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Great customer service and friendly staff

Thanks to Alex I was able to make the right decision and I was able to get the truck I really wanted. All the staff were great and I would definitely recommend this dealership to anyone that would want to purchase a new or used car.

May 25, 2019

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The Extra Mile

We bought a 2016 Yukon Denali from an auction guy in Florida. Our credit union did the financing. They required that the Florida guy run the truck through a Georgia dealership to include state taxes in overall purchase amount. Auction guy sold to Carl Black, I bought from Carl Black. They did not make as much profit as they would’ve if I’d bought directly from them and financed with them. Because title was slow to move through GA system, we left with an extended test drive tag. 2 weeks later my wife gets pulled over and the police threaten to tow because of bad tag. Meanwhile A/C in truck goes out. I go back to get tag and ask them to fix AC too... Long story short... they fix it for discount, Florida auction guy pays for it. They went the extra mile to make sure my purchase was an enjoyable one and even fixed the AC when they DIDNT HAVE TO DO IT. When you go, ask for Matt - he’s the best!

May 11, 2019

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Best around

They were so helpful and nice worked hard to get deal done for us and was the best buying experience we have ever had and we will definitely use them again

May 10, 2019

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Truck purchase and Juan mendez

Purchased a truck and Juan and his team were awesome!! This is the second vehicle I have purchased there. I am grateful for the team and Juan.

Apr 21, 2019

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Smooth used car purchase

We called about a used car on the lot. Cody, the "Bear", had the car ready when we arrived. He was easy to deal with, no hassle, and very helpful. Best car buying experience we have had. Test drove the car, ate lunch, and. completed the paperwork all within a few hours. In and out quickly. Eric Bowsher helped us with ths financing.His service was great and found us the best rate for our financing. The whole.team.at Carl Black made sure we had a great car buying experience. We will definitely be back for another purchase.

Apr 15, 2019

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Shop, Click, No Drive!

I've tried to buy this car for 2 days... I've sent the Capital One pre-approval letter (willing to put a $9000 down payment)and discussed my interest with 3 sales reps.. (the first female that called me back, Kollin and Matt) I was looking for an expedited way to get the PO to my bank, get a down payment made and take delivery.. Was basically told, no I have to come in.. While I understand that is the process, I asked was there at least a way to put a down payment so I don't show up and it's gone like yesterday.. ( car was on a Take home test drive) I'm over an hour drive and don't have time to drive up there only to be told it's not in.. (was told it's first come.. well I'm here.. first in line.. just not "in the Showroom") Again, was told no... So how does "Shop Click Drive" work? So far it's been " Shop, Click, call, email, text talk and be told to drive 120 miles round trip) I don't really want to work with Kollin/Mat again as he's been unamenable to get things done in advance.. With this much communication from a customer to a dealer, I would take this as a Hot hot hot lead... after all the calls, texts emails he still didn't even have the preapproval letter nor had he looked at it..(his words).. With a few more clicks, I can have one delivered to my door but I wanted a local dealer with a great online review/reputation. Guess it's off to another dealer that wants a pre-approved, $9000k down payment in hand, ready to buy customer. I'm working hard every day so I can't just run up for a 2 hour round trip without knowing the car would be there.. At this point I'm just venting and there's likely no way I would want to go into the Dealership and have to see/work with 2 guys that just blew off an easy deal.. https://www.carlblackbuickgmc.com/VehicleDetails/used-2016-GMC-Yukon_XL-2WD_4dr_Denali-Roswell-GA/3396108323

Mar 14, 2019

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Easiest purchase I ever made

Everyone was so nice and helpful. We found what we wanted, went and had lunch, came back and signed the papers, and drove our vehicle home.

Mar 05, 2019

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Great service and support from start to finish

Front T Scott down to Paul, they did a good job of working with me to solidify an equitable trade and used car purchase. Just the right amount of follow through and they were always prepared to streamline the process

Mar 02, 2019

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10/10

Everyone was great at CB Roswell. Common courtesy and genuinely nice people. This was my experience with every person that was met and on staff. Even Joe in finance was accommodating to our every request. Great job, I’ll be back for sure.

Feb 23, 2019

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Satisfied Customer

We were very impressed with the overall experience. From test driving the vehicle to the purchasing of the vehicle, everything went very smoothly. Definitely a wonderful dealership I would recommend.

Feb 19, 2019

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Sierra 1500

Great sales man. Very knowledgeable. Worked with us on price for a new Sierra 1500 AT4. Financing took a while but overall great experience. Thank you!

Jan 30, 2019

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Good place to buy a car

Very straight forward and quick process. I got the car i was looking for. Full tank of gas included as well as some cleaning product

Jan 29, 2019

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A+ Sales Team

The team at Carl Black Roswell is fantastic! They are professional, courteous and go out of their way to make the experience as seamless as possible. My second purchase from them, but it certainly won’t be my last. I am a customer for life!

Jan 27, 2019

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Buying a 2019 Sierra HD

I was recommended by a fellow employee who got me into contact with the manager. I feel like they had my best interest in kind and worked with us on the rebates and trade in. Everyone is so responsive and wants to help. I’m very happy with my purchase and very happy with the staff. Everyone is helpful and genuine.

Jan 12, 2019

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Great day!

Went in and it didn't take long at all. We talked, made the deal and left. These guys are good, I'll be back next year to purchase for our daughter.

Jan 11, 2019

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Great Dealership

Everyone was so helpful and friendly! Kollin was very knowledgable about the vehicle. Matt made sure that we were happy with the deal and Eric made financing a breeze.I would recommend this dealership to anyone.

Dec 27, 2018

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Excellent customer service

Doug Fincher and Bill Dreaper are the best. I have bought no less than 6 or 7 vehicles from them and I actually bought a Dodge 3500 about a month ago and just traded it for my Denali 3500 because of the truck and exceptional customer service I have received.

Dec 09, 2018

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2016 Yukon XL SLT and Carl Black Roswell

Excellent customer service, fair pricing, and a willingness to work a good deal. I’m pleased with dealership, sales consultant, and happy with my new vehicle. Excellent experience overall.

Dec 06, 2018

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Excellent Experience

From start to finish the entire experienc was outstanding. The way that Matt McGee went above and beyond to make sure that I was taken care of. A+ for the entire team!

Dec 04, 2018

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Incredible buying experience

I hate dealerships and I typically try to buy private party when I can but Carl Black has changed my opinion on the entire experience. I couldn’t find what I wanted anywhere until I found Carl Black. The sales team is super friendly and very knowledgeable. I felt no pressure and knew I was being treated fairly. The used car selection top quality, not like those pop up stores you see lined down the street.... Matt Hernandez in used cars was very up front and Eric in finance found me a better rate than even my own bank would offer. A++ will be a repeat customer.

Nov 29, 2018

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Very blessed

Smiley, Doug and Joe (finance) made our experience a great one. We received a really great deal on our vehicle and we are so happy with it!! We started out having a bad experience with Nick in sales but the rest of them turned it around and we appreciate all they did for us!

Nov 28, 2018

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The best experience of my life!!!

I’ve been buying cars for years from this dealership. Under the leadership of Matthew Hernandez and Eric Bowsher this dealship has soared to levels of excellence. I will continue to buy from them and refer anyone I know to this dealership. Very satisfied and content with my purchase overall. Thank you Carl Black of Roswell!

Nov 26, 2018

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Experience Before and During the Sale

I contacted CBR for details and staff was very responsive to my inquiries even before arriving at the dealership. Once at the dealership, I met Kollin and he was very informed about the vehicle of interest. I do not enjoy purchasing vehicles and consider myself very inexperienced in this area. However, Kollin made the buying experience very easy and as comfortable as one could ever expect. Kollin handled this novice car buyer with ease! Matt was also very good to work with. He worked diligently to shape the deal to meet my needs. He was very pleasant to work with. Lastly, Joe was great. I now understand why he keeps so many pens on his desk. He was very knowledgeable and engaging through the process of helping me understand the purpose of each form as well as the details of each warranty option. Thank you to all the great staff at CBR.

Nov 23, 2018

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Top Flight Experience!

Everyone at every stage of the process was courteous, patient and very knowledgeable! Doug, our salesman, was able to show us and tells all about all the models and options; and Eric walked us through the lease process and paperwork.

Nov 05, 2018

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A company you can’t TRUST!!!

I live 2 hours away and I had an appointment at 1:30 to test drive a GMC Yukon in which I planned to buy for my wife for her birthday. After driving 45 min en route to the dealership they text me and say “sorry we just sold that Yukon”. I called obviously upset because they said they just sold it out from under me but just to find out that they sold it the night before and didn’t bother to even let me know until I was almost half way there. Not to mention, I called twice the day before, the latest call at 7:30 that previous night and one of the so called managers (Matt) didn’t even have the decency to return my call. I HONESTLY DONT BELIEVE THEY EVEN HAD THIS VEHICLE, I THINK ITS JUST A SCAM FROM A PITIFUL BUSINESS!!! Don’t give places like this your business, they don’t deserve it.

Oct 18, 2018

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Smooth as silk

My salesman Matt McGee was very professional and attentive to my needs. He stayed in constant communication and kept me informed throughout the process. Had I known it was possible to have an experience like this with a dealership I would not have put off purchasing for so long.

Oct 13, 2018

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Great deals

I found a car I was totally crazy about online the day before I purchased it. My car had just been totaled, so I needed to buy a car quickly. I went to the dealership to be introduced to Rubens. He was great! Helped me through the whole thing. He got me an amazing deal for my broken down trade in & getting it there. I was pre approved for a loan, but they helped me get an even better APR rate than my own bank! I would definitely go back.

Oct 08, 2018

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Excellent

Our experience was great. The folks at CBR are always great. I would always recommend Carl Black Roswell. Mike Bowsher and PDs crew are awesome.

Sep 23, 2018

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I Had high expectations But been let down

I was expecting, the utmost service from carl Black but this is probably the worst service that I have received in a long time. My dad tried this dealership before but he got bad service, I should have believed him. Here are my issues: The truck was not detailed Never did the inspections cause I took it to Edvoyles The belts squeak The ac power outlet don’t work The ac blower resistor don’t work I have reached out to Mat my sales man no response even Todd the manager never responded, that horrible service Will never recommended this place

Sep 21, 2018

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Amazing

Alex raffensperger is an amazing sales man he helped me through it all and have excellent hospitality and customer service,he needs a raise this guy is awesome I wish there was more people like him!!!!!!

Sep 20, 2018

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Excellent Experience

I have purchased several cars from Carl Black over the last 15+ years and have never been disappointed in the way I was treated or the efforts extended to put me the car I wanted. Always helpful. I also have my cars serviced at Carl Black and again would give them a 5 star rating. I will certainly be back.

Sep 19, 2018

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Great experience

Stopped in while just driving by and ended up with a great deal and very comfortable buying experience. They made the whole process very easy and smooth.

Sep 04, 2018

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Amazing Buying Experience!

I was in the market for a newer, more reliable vehicle. The friendly and easy-to-work with sales staff made the buying process efficient and smooth. I highly recommend Carl Black Roswell the go-to dealership of choice. Ask for Joey!!

Sep 04, 2018

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Be ready to get in your bag

My overall experience was good a little pricey but hae you have to pay for quality and what you want got them to work with me on the out the door price

Sep 03, 2018

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Always the best sales and service

The great sales and service teams at Carl Black GMC Buick Roswell always find us what we need and take good care of us, thanks!

Sep 01, 2018

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Great Experience!

Matt Hernandez and Juan Mendez have an exceptional staff. Negative equity into a new car with a great payment! Very impressed! I was at a dead end with my previous car and they helped me tremendously with a new car lease.

Aug 29, 2018

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Extraordinary Customer Service!

I’m an out of state customer. Both Matt and Joe are extremely knowledgeable, professional and responsive! They both made the purchase process smooth and easy. I can’t thank them enough!

Aug 23, 2018

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I will buy here from now on...

Let me just start by saying Joey (Scott) was awesome. He was super helpful and easy to talk to through this entire process. He made the entire process manageable. The finance team was shorthanded at the time but he made sure we were well taken care of the whole time. Joe (Stabile) in finance was even able to score us a better interest rate on our vehicle, so it was well worth the wait. Thank You!

Aug 15, 2018

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Great dealership, great team!

We had a pleasant car-buying experience and Kollin, our sales consultant, presented us with a thorough knowledge of how to set up and “navigate” our way through the learning curve with our amazing new Terrain Danali. Would certainly recommend this dealership!

Aug 13, 2018

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Closer to being 4.5 star experience

Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. I arrived and was not expected as I was led to believe. Could be a little disconcerting if you do not already know what you are looking for. Received 2 calls from the call center asking if I was still going to come into the dealership the day I had scheduled for my appointment. This was after I had already arrived, made the deal and purchased my vehicle 3 hours earlier. The actual buying experience with Nick was great as well as the finance experience with Joe. Definitely will give this dealership first crack at my business with my next vehicle purchase.

Aug 08, 2018

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?????’i

Overall experience went well. Once I decided on car and asked for some repairs I did not realize the time it would take. Got a loaner till my car is ready so I am a happy camper.

Aug 07, 2018

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Outstanding customer service

From the moment I arrived at Carl Black, I was greeted with a smile and friendly service that was willing to do anything to make my experience enjoyable. Kollin was able to provide me with ample amount of information about the truck I was interested in, and made me feel comfortable in my experience as a first time buyer. I didn’t feel as if I was being haggled by a salesman at a car dealership, but rather I felt as if I were being treated like family and was very respected. Additionally, Joe and Matt were very helpful in negotiating a price and financing for the truck of my dreams that worked best for my budget. I will definitely come back to Carl Black for my next car or truck purchase! I highly recommend it to anyone looking to have a fantastic buying experience!

Aug 07, 2018

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Positive Experience

We had a great experience buying a preowned vehicle. Alex in sales was great to work with and made the experience enjoyable. We are thoroughly enjoying our “new to us” car!

Jun 26, 2018

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Great dealership!

I have bought many cars from Carl Black of Roswell and each time I have received exceptional service from Matthew Hernandez and his team! They take care of every detail and get me in and out. With two small children to take care it is great to know I can relay on them to ensure I have a safe vehicle. Thanks Carl Black of Roswell, Matthew Hernandez and Matt Mcgee! Very happy customer! Vanessa

Jun 21, 2018

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Professional NO pressure!

Excellent dealership. I have been customer 22 years. No high pressure sales great service!!! I have bought over 25 vehicles for my business and home in past 22 years...never disappointed

Jun 20, 2018

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Amazing!

Loved Mike and the entire experience at Carl Black. I would buy any future cars from their dealers. Thanks for a great experience! Choose Carl Black!

Jun 12, 2018

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2018 GMC Sierra

Cody was knowledgeable, friendly, and extremely patient during my week long back and forth. Finance and the overall deal was straight forward with little behind the scenes. I had questions that other dealers may be hesitant to answer, but the team gave honest and respectful responses. I had a couple fumbles with a title on my trade in (signed too many lines), but the team worked with me to get the new truck out the door with little worry. Really made me feel like I was working with people who cared, not just a business. Would recommend to friends and family (which is a hard thing for me to do when it comes to dealerships).

Jun 08, 2018

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Matt Hernandez was amazing!

Matt helped me purchase a great vehicle at a great price! I will definitely come back and buy another vehicle from Carl Black Roswell Buick Gmc

Jun 08, 2018

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Fantastic customer service

Awesome customer service! Matt Hernandez worked with me to make the deal happen. I would recommend Carl black Roswell for all your car buying needs!

Jun 08, 2018

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Best pre owned manager

Matt Hernandez is one of the greatest pre owned managers I’ve worked with, he’s caring and attentive cared about my price range and my mothers because we both got a car from him. He works very hard to get you into what you need and want not benefits him. I would highly recommend Matt Hernandez to help you get our dream car!

Jun 08, 2018

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Amazing People

I had a great experience! Mike is a wonderful sales person and found the truck that I was looking for ! Matt gave me a good deal and price that I can afford! I will recommend this dealer to my friends and family!

Jun 08, 2018

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Wonderful

I always love coming to Carl Black. Service is great and the Pre owned sales Manager Matt Hernandez is the best to work with! I will be back!

Jun 08, 2018

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I love Carl Black

I have bought 2 cars from Carl Black and have worked with Matt Hernandez each time. He has always been a pleasure to work with and keeps things straight and to the point. Wouldn't buy from anywhere else.

Jun 08, 2018

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Wonderful experience!

I purchased my Buick Regal from Carl Black in Roswell. If i could give this dealer 6 star rating, i would!! My salesman was Matt McGee and he was great! The Used car manager Matt Hernandez was excellent!! They answered all my questions and put all my doubts to rest. If you're searching for a new or used car, i would definitely recommend coming to Carl Black in Roswell. Don’t forget to ask for Matt Hernandez!! He’s the BEST in the business!!

Jun 08, 2018

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Awesome experience

Had such a Awesome experience at Carl black of Roswell thanks to Matt Hernandez and his team I got into my new Chevy cruze. Thanks Matt

Jun 08, 2018

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Best dealership, great prices, Matthew Hernandez makes the h

I've shopped at various dealership all around Georgia due to me trading in every year for something new and have had some bad experiences and gone to some dealerships where I felt like all they cared about is the selling and wouldn't make the deal feel right. But when I came to carl black of Roswell and met Matthew Hernandez you makes you feel like your family and will work with you so you feel happy with your deal. He has always gave a great amount for my trade in and has gave me a great deal on my new purchase. Everyone that knows me asks me why I trade so often and I tell them its because I get deals from matt that I cant let go. I've bought over 25 vehicles from carl black of Roswell with Matthew and i will never go to another dealership unless he moves. Go get your deal done with Matthew you wont feel pressured like at other dealerships and he will work everything out with you that he can to make the deal happen. He is friendly, honest, and comprehensive on any deal you try to work with him. Dont miss out on the great deals they have at carl black of Roswell stop and see if they can help you out like they always help me out.

Jon Roberson

Jon Roberson

Sales Manager
Recent Reviews

Sep 24, 2019

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Another great purchase experience

As usual great experience from everyone at dealership. New salesman who was knowledgeable, friendly, and great resource for us. Previous service visits were just as great.

Sep 10, 2019

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Great Experience

Paul was very knowledgeable on GMC trucks n accessories. He was very congenial helpful. Unfortunately due to finances, I was unable to purchase at this time.

Aug 20, 2019

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Totally satisfied

This is the 3rd Denali I have purchased from Carl Black. Damion May was wonderful to work with. I would highly recommend him and Carl Black if you need a new car. I have always had my vehicle service done there as well and I will continue with my new Denali.

Jun 24, 2019

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very satisfied

very satisfied, the Buick was as it was advertised, no hidden costs. Nick was very professional and friendly. Showed me all I wanted to see, did not rush me into decision. Finance was extremely informative and got me the interest rate I had hoped for.

Jun 14, 2019

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Always a great experience.

This was our third car from Carl Black. It was great as always, could have been a little less time which was six hours. Rick was very gracious just loved him. Thanks again.

May 31, 2019

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Great Team Helped Me With My New Denali Purchase!

I want to take a moment to thank Brandon, Nick, Jon and Eric for their patience and understanding as I went through this sale. While I was hoping for the better GM Deal it seems you guys still got me a fair deal. Nick and Brandon thanks for taking the time to go over the vehicle with me and take me out on test drives. Jon helped put the final touches on the negotiations. Eric was very helpful in getting me to understand my finance options. This is my 5th GM product. I dug up a few old pics of the ones I could find. My first was a used 1986 Pontiac Grand Am which was also my first vehicle out of high school. My second vehicle was a 1990 GMC Sierra purchased Brand new and drove it to Fort Lee Va during Desert Storm and most of my time during the military. My third GM was a used 1996 Yukon I purchased back in 1997. My last GM before this purchase was a brand new 2002 Chevy Avalanche. I have some fond memories of all my vehicles and I am now looking forward to my family and I creating new ones with our new Denali.

May 22, 2019

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Excellent Service

Jon & Rick surpassed our expectations. They worked with us to find the right SUV at the right price. This coupled with their patience & understanding resulted in an excellent purchase.

Apr 24, 2019

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My client experience was excellent!

I was pleased with every aspect of my experience as a potential buyer and buyer of a Denali truck. Mike was attentive and focused on ensuring he met every expectation.

Apr 14, 2019

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New car purchase

So far I am pleased with my relationship with the dealership. Everyone has been very nice and accommodating. Currently I only have one minor issue that needs to be resolved so I will know better my relationship with them once this issue is resolved.,

Mar 01, 2019

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Sometimes things workout for the best

We had a critical crash that left the vehicle in a serious and potential questioal repair,.we were not in a position to purchase a new vehicle and the sales manager came up with a great solution that we could afford and put us in a car with all the safety amenities we asked for an a new car to boot. We are very happy to have shopped at Carl Black

Feb 26, 2019

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Excellent Customer Service

I appreciate the staff at Carl Black, particularly Nick Grieme, one of the sales experts, who helped to make my car buying process a breeze!! Thanks again. Michael Bauknight

Feb 15, 2019

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Great

It was a great experience. I’m not sure what else I can say. Soup to nuts everything was on point. Thanks for all the help during the process.

Feb 03, 2019

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Treated like a Brother. Great service.

Considerate and willing to meet your desires in a vehicle. I have purchased 17 vehicles. From this dealer. Only dealer I Trust. I will always deal with them.

Feb 02, 2019

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Great job

Ruebens did a great job. His knowledge of the vehicle I purchased was awesome! Great job! Excellent staff. His follow up has been great nice work Ruebens!

Feb 02, 2019

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Easy Purchase the way it should be

When I went in the deal was already made. When I arrived the paperwork reflected exactly what we had discussed. There were no hidden fees or add on that raised the price. Thank you for making the purchase easy!

Jan 28, 2019

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2019 Yukon purchase

Carl Black GMC was first on my list of appointments as I set out to purchase a new Yukon. Jon and Alex made it an easy choice. Alex took his time showing me their large inventory of Yukons and they worked with me to keep my business there and I didn't have to bother looking anywhere else. Their follow up customer service has been impressive. I would definitely recommend Carl Black Roswell to anyone looking to purchase a vehicle.

Jan 15, 2019

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Yukon purchase

We were very happy with our experience. The sales staff was courteous and went above and beyond to help us with our purchase. Alex and Jon were very helpful

Jan 03, 2019

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Great. Knowledgeable about the vehicle. Efficient process.

The sales team did a nice job selling us the Yukon xl. We already had a good idea of what we were looking for but they helped us understand all the features, etc. negotiation was fair and we arrived at a price I was comfortable with... The finance specialist was strong. He clearly answered my questions and ran a very efficient process to close the deal and get us out the door.

Dec 07, 2018

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Painless

I knew the truck I wanted. They had it, at the right price. I stopped in to xx it out. 3 hours later I was in my new truck. Very professional. I will be back.

Dec 03, 2018

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Great job

They made it easy. They were great. Very friendly I would recommend them to friends and family. Nice dealership. It looked like it would be fun to work there.

Nov 30, 2018

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Absolutely the best ! Wouldn’t look anywhere else !!!

Carlblack has the best staff to work with ! If you will give them a chance, they will earn your business! They have the best selection of vehicles. They will absolutely take care of you after your purchase !!

Nov 29, 2018

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Great Experience

Great experience all the way around. These guys helped me get to the number I needed and was able to take home my new Denali that day. Rubens was very professional and great to work with. I’d recommend him to anyone wanting a new car.

Nov 27, 2018

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Good experience

Guys worked hard to get my deal approved in a timely fashion. I was onsite for a total of two hours in two visits. They cleaned it up in between. This made for a good experience.

Nov 23, 2018

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Smooth buying experience, poor delivery

The overall buying experience was good. There weren’t any shady tactics and we were able to get right to trying to make a deal happen. I do feel like the sales person could be a little more educated on the vehicles. I had to find out for myself that the vehicle we started making a deal on did not have the towing package I said I needed and even asked that they confirm it had it during the test drive (and they did). The most frustrating part of the whole experience is the delivery of the vehicle. We took it at night so we didn’t see it until the next day, but there are large acid rain spots, dull paint in areas, what appears to be sticker edging on the side of the vehicle, scratching on the driver door window, and even shipping wrap sticking out from one of the taillights as if it just wasn’t removed fully. The vehicle had less than 20 miles when we got it, so I find this unacceptable. This is a black vehicle so all of this stuff is extra noticeable and now it will need paint correction to look as if it’s actually a “new” Yukon. UPDATE: I was contacted by the dealer who had me bring the car in and got the paint looking prestine and gave me a loaner Yukon while they did it. They were quick to respond and make the situation right.

Nov 23, 2018

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Top Flight Experience!

Everyone at every stage of the process was courteous, patient and very knowledgeable! Doug, our salesman, was able to show us and tells all about all the models and options; and Eric walked us through the lease process and paperwork.

Nov 06, 2018

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Nice low pressure dealership.

Everyone was very nice, patient, and helpful. Brandon Lytle was my salesman and he was very nice and informed on the vehicles. Their whole sales team from Brandon to Mike Bowsher was a very professional experience. I'm happy with my sierra slt. Thanks again Carl Black, and all the people involved.

Oct 24, 2018

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very good

good service and selection did many paper works before that made easier floor manager was very helpful and sales personal took day off to closed the deal

Oct 24, 2018

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Thanks

We are very pleased with our new vehicle and experience. We would recommend Carl black Roswell for anyone looking to purchase a new or used vehicle

Oct 22, 2018

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Very Good experience with the purchase of my new vehicle

I came from out of state to buy this truck. Once I finally got in touch with the right people, and all documentation was verified, the process was very smooth. They picked my wife and I up from the airport and the truck was waiting for us when we got there. Everyone was professional and courteous! I’m extremely happy with the truck, it’s condition at purchase, and the experience with Carl Black!

Oct 16, 2018

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Great Service Group

Carl Black has a great service group, which encouraged me to go to them when purchasing a new vehicle. I've used them exclusively for service since 2003.

Oct 16, 2018

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Awesome

From Top to bottom this dealership is very professional and appreciative of your service. From owner saying thank you for purchasing from Carl Black at a Grocery to being at location and everyone lending a helping hand to assist with my purchase or service requests. If not for Todd I wouldn't think twice about the Carl Black, but this guy is first class and it shows throughout the dealership & all his employees!

Oct 15, 2018

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Highly recommended

I wish I could give them higher than a 5 star. Nick Grieme went above and beyond. I was buying my car from out of town. Every dealership I had went to, including one not far from me, didn’t meet the standards of Carl Black. Especially Nick, he really helped this process go smoothly. Staying late on his early day off to get my deal finalized for me to sign the papers so I could leave with my Acadia Denali that night. I can’t thank the guy enough. If you are looking for a new car this is the place to go and Nick is the guy to buy from. I added extras onto my SUV and they got it done the next day for me ready to pick up. I’m so pleased with Nick, Carl Black and the whole process here I will definitely be coming back and referring to all my family and friends!

Oct 07, 2018

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Car lease

Jon and Rubens were very professional and took time to respond to clarify things though I had several questions and changed my mind many times.

Oct 04, 2018

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Great experience

Nice people to deal with. They were all friendly, helpful, and knowledgeable about the vehicle and the entire process of trading cars and getting financing.

Oct 02, 2018

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Love my Yukon!

I started my purchasing journey online. I saw the vehicle I wanted being discounted, and decided to buy. I went to the dealership and was smoothly introduced to a very nice salesman (Kollin). The dealership worked with me to increase the discount I wanted, and offered me a fair price on my trade-in. Last step was finance. While the GM Financial rates weren’t great, the loan is OK for now. Overall, very happy with how Carl Black handled my business.

Oct 02, 2018

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A happy buying experience!!

My husband and I visited the dealership for service work on our 2015 Yukon. We wound up looking around the lot with a great sales guy, Rubens, and decided to purchase a new 2018 Yukon! He and his boss, Jon, were pleasant and great to work with. The service department and Nick were exceptional! The man who did the paperwork made it easy.

Oct 01, 2018

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Great place

Great place to buy a Buick or GMC. Haggle free purchase done right. Quick and easy process. Mr Mike Bowsher has the best dealership on the planet. Yee Yee

Sep 22, 2018

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Nice guys

I enjoyed my buying experience with the carl black sales team. This is the second vehicle I’ve bought from John and his team. Nice guys! Looking forward to buying my third from them.

Sep 20, 2018

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Yukon Purchase

The dealership had a great price on a new 2018 Yukon. I drove down from Indiana to by the car. Mike and Jon did a great job!

Sep 07, 2018

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Easy process, made buying my 2019 easy

Nick was a great help showing me the features of this new 2019 GMC Denali. The process to buy the car and pick out the parts I wanted was very easy.

Sep 07, 2018

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Customer focused

The salesman was extremely friendly and very knowledgeable he was detail oriented and very responsive. The general manager and sales manager that I worked with during negotiating were quick to get to the point and while it was a negotiation they were extremely reasonable at reaching a very good deal .

Aug 31, 2018

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What a great experience!

My wife and I elected to purchase the car we had on lease for the last three years. We went in on a Sunday morning and we’re immediately taken care of by Brandon, who happened to be the original salesman who would helped us with our lease. He remembered us, and our family, that was impressive. The entire experience was spot on. We would highly recommend this dealership to anyone in the market for a new car.

Aug 15, 2018

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Great Dealership

This dealership is great and all of the sales associates were great to work with. Brandon was a pleasure to be around and really helped me with buying my Buick Encore!

Aug 08, 2018

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Excellent service by everyone!

Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days so I had it for our trip to Texas. Again excellent service through out the buying process.

Jul 31, 2018

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Bought a new truck

They did what i ask them to do for me. Came down to the price i wanted to give even offered to bring it to me

Jul 18, 2018

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Satisfied Customer!!

Nick was great in helping me decide on a new GMC Yukon! Excellent staff and customer service! The radio commercial are correct...Carl Black is the best!!!!

Jul 09, 2018

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GMC sierra

I love my new truck. The people who work at the dealership were great. I liked the inventory and available vehicles. I would be willing to go back to buy my next vehicle from them.

Jul 04, 2018

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GMC Surprise

It was a easy no hassle experience. They matched a offer I had and had the exact truck I wanted. Great customer service. Thanks again!!

Jun 27, 2018

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2015 Buick Enclave

Thanks to Cody and the Carl Black team on my Buick purchase. They were extremely helpful and made the buying experience as painless as can be expected.

Jun 20, 2018

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The best.

I liked the quick and professional way I was treated. All my questions were answered and my time was not wasted. It was a very good experience.

Jun 12, 2018

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Great service and fair, honest people

Best buying experience ever. This was a low pressure buying experience and I felt they were fair and reasonable. I would recommend this dealership to anyone.

Jun 12, 2018

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Love The Car

Nick rescued the day, he was new at the position but cared that we felt comfortable with our lease. He reviewed all the functions of our car in detail. Later we found out he wasn't feeling well and had to have his appendix removed. What a trooped

Jun 09, 2018

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Sales experience was good car was dirty at delivery

The car was dirty on delivery the sales staff was knowledgeable and the finance dept was quick and knowledgeable I like this location alit better than the Barrett Parkway location

Jun 08, 2018

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Great transaction

Cars are not fun to buy but we got it done. Good group of folks in order to get this done! Jon R was great to work with and Brandon spent a lot of time making my wife comfortable! Great service.

Jun 08, 2018

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Long distance buyer

I drove more than 4 hours one way to buy from Carl Black in Rosswell Georgia . It was a pleasurable all day experience and they made it worth the drive. I’ve already recommended to people in northern middle Tennessee and southern Kentucky to consider buying and making the drive to Carl Black.

Jun 08, 2018

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Buying a vehicle - GO TO CARL BLACK ROSWELL!

Had an excellent experience last week at this dealership. Sales and staff were very personable and professional. You tell them what you want, and your price range and they’ll do everything in their power to meet your needs. We were greatly satisfied with our experience. Thank you Carl Black Roswell!

Nick Grieme

Nick Grieme

Sales
Contact Me
Dealership Experience 1 years 11 months
Industry Experience 1 years 11 months
I grew up in South East Florida where I lived for over 2 decades. I attended college at Palm Beach State and received my degree in Business Management. I met my wife in college and soon after we got married. We have 2 girls (Mollie & Mia) and a rescued lab (Linus). We moved to the Atlanta area about 7 years ago. Prior to car sales, I was a police officer in Atlanta for 5+years and Alpharetta for 1+ years. I have embraced the change and the safer environment. I look foward to helping you purchase the vehicle of your dreams and getting you fair price. I am always available so please email me at nickgriemecarlblack@gmail.com or text/call 561-385-9496.
Recent Reviews

Sep 19, 2019

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It was great

It was great overall and you have great people working for you they order parts and came fast car is what I wanted overall all was great

Jun 24, 2019

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very satisfied

very satisfied, the Buick was as it was advertised, no hidden costs. Nick was very professional and friendly. Showed me all I wanted to see, did not rush me into decision. Finance was extremely informative and got me the interest rate I had hoped for.

Jun 04, 2019

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Easy buying experience for 2500HD

Had as good of an experience as you can while at a car dealership. Very easy to deal with and got me out the door quick. Had exactly what I was looking for and made a great deal!

May 31, 2019

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Great Team Helped Me With My New Denali Purchase!

I want to take a moment to thank Brandon, Nick, Jon and Eric for their patience and understanding as I went through this sale. While I was hoping for the better GM Deal it seems you guys still got me a fair deal. Nick and Brandon thanks for taking the time to go over the vehicle with me and take me out on test drives. Jon helped put the final touches on the negotiations. Eric was very helpful in getting me to understand my finance options. This is my 5th GM product. I dug up a few old pics of the ones I could find. My first was a used 1986 Pontiac Grand Am which was also my first vehicle out of high school. My second vehicle was a 1990 GMC Sierra purchased Brand new and drove it to Fort Lee Va during Desert Storm and most of my time during the military. My third GM was a used 1996 Yukon I purchased back in 1997. My last GM before this purchase was a brand new 2002 Chevy Avalanche. I have some fond memories of all my vehicles and I am now looking forward to my family and I creating new ones with our new Denali.

Apr 07, 2019

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Best dealership Ever!!!!

I'm on my third purchase from carl black Roswell. You can go anywhere and purchase a vehicle but you will struggle to find a better customer service and effort to meet all of customers requests and needs as the staff at carl black. They have definitely earned a loyal customer from me and my wife and I will continue recommended those I come in contact with to go to them. Nick was great as well as Eric, his dad and the rest of the staff. Such a family type of environment.

Mar 16, 2019

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Very nice dealership

Great buying experience on a new 2019 Canyon. From the salesman and sales manager, finance person to the service manager. Please give Carl Black a visit for your next vehicle purchase.

Mar 01, 2019

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Sometimes things workout for the best

We had a critical crash that left the vehicle in a serious and potential questioal repair,.we were not in a position to purchase a new vehicle and the sales manager came up with a great solution that we could afford and put us in a car with all the safety amenities we asked for an a new car to boot. We are very happy to have shopped at Carl Black

Feb 26, 2019

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Excellent Customer Service

I appreciate the staff at Carl Black, particularly Nick Grieme, one of the sales experts, who helped to make my car buying process a breeze!! Thanks again. Michael Bauknight

Feb 21, 2019

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Thanks Gmc

Thank you guys one more time,this is our fourth car we buy from Gmc,salesman great person( Nick I guess), I would like to thanks also to the owner,he made possible this purchase.I will recommend this dealership who wants to buy new cars.

Feb 15, 2019

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Fair price, great friendly service!

Had a great overall experience at this dealership. I’ve bought a lot of cars in my life and typically regret setting foot on a sales lot the moment I do— get ready to do battle! *However* our salesman, Nick Grieme was courteous, professional and to the point (which I generally prefer) in helping us choose a vehicle for our growing family. We love our new 2019 Terrain!! There was no pressure selling from him. We were choosing between two models and he never tried to force the more expensive option on us even though that’s what we ultimately chose. A couple of minor issues I had after the sale were handled as a priority. Of note, he even came in after going home sick to help us close on the sale (we completed purchase the day after our initial visit— more on why below). Rubens, his associate, was also very friendly and helpful in this regard and Sam Garcia made the financial affairs a piece of cake. Our first day there the finance guy we dealt with (Eric) was honestly so rude to us that we almost moved on to another dealership altogether. He made it pretty obvious that he was irritated because we didn’t wish to purchase additional warranty coverage and wanted to use our own financing after we learned that GM financial just wasn’t our best option. So we said no thanks and left. I simply have no patience for such rudeness and was headed straight for the next dealership. But on our way out Nick and Sam continued to be so professional and actually listen to what we wanted and didn’t want that we decided to go back to Carl Black and not let one bad interaction ruin everything. I would definitely recommend this dealership (and these 3 gentlemen specifically) to anyone looking to skip the typical high pressure/high frustration sales environment and just buy the vehicle they need! Thank you again Nick, Rubens and Sam!

Feb 15, 2019

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Great

It was a great experience. I’m not sure what else I can say. Soup to nuts everything was on point. Thanks for all the help during the process.

Jan 31, 2019

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new purchase

Friendly dealership Helpful finance manager Did not keep me waiting around like my last purchase All the leg work was done up front so when I arrived on Saturday it was a simple sign and leave in my new truck

Jan 29, 2019

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No pressure sales. Informative and knowledgeable staff.

The organization seemed sincerely interested in helping us find the best car for our needs. We would purchase another vehicle from Carl Black Roswell again.

Jan 29, 2019

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A+ Sales Team

The team at Carl Black Roswell is fantastic! They are professional, courteous and go out of their way to make the experience as seamless as possible. My second purchase from them, but it certainly won’t be my last. I am a customer for life!

Jan 28, 2019

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Fair comfortable experience!

I would highly recommend Nick at this dealership. He’s very professional and not your typical car salesman. Great experience the whole process! Would highly recommend!

Jan 17, 2019

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New vehicle review

Nick Grieme was a great salesman. W He explained everything in the vehicle and gave us time to think and ask questions. He was thorough, not pushy and very easy to talk to. We highly recommend Nick as a salesman to anyone interested in purchasing a vehicle from Carl Black GMC.

Jan 02, 2019

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Our need for a new car was met with excellence

We had an excellent sales experience at Carl Black Buick. I highly recommend this dealership. Nick helped us find the perfect car for our family.

Dec 14, 2018

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Attentive

Nick Grieme was top notch. Very attentive and responsive. Would highly recommend Nick to others; dealership service is top rate as well. Good group of professionals.

Dec 07, 2018

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Painless

I knew the truck I wanted. They had it, at the right price. I stopped in to xx it out. 3 hours later I was in my new truck. Very professional. I will be back.

Nov 30, 2018

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Great Service

After researching cars online and visiting multiple dealerships, my husband and I wanted to make sure we did our due diligence before purchasing a new vehicle for our growing family. I decided to visit Carl Black Roswell with my 4-year-old and infant, specifically to look at a Yukon. I described what I was looking for and Nick brought a car to the front of the dealership within minutes. He made it easy for me to check out the car, ask questions and demonstrate features on the vehicle, all while entertaining my boys and making us all feel comfortable (and without pressure). The dealership even had a bouncy house and popcorn available which made them excited to stay. We decided to test drive the vehicle that evening and came back to buy it the following day as the Yukon had what we were looking for and Nick was very helpful throughout the whole process. We would highly recommend Carl Black Roswell for a family-friendly, pressure-free car buying experience.

Oct 28, 2018

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Terrific Car Buying Experience

Fantastic, efficient service is the name of the game at Carl Black in Roswell. They are very easy to work with, have a great selection, and get things done quickly with a smile. There is no pushiness in the sales pitch and they bring fair offers to begin with. It was a pleasure buying here and I would happily do so again.

Oct 15, 2018

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Highly recommended

I wish I could give them higher than a 5 star. Nick Grieme went above and beyond. I was buying my car from out of town. Every dealership I had went to, including one not far from me, didn’t meet the standards of Carl Black. Especially Nick, he really helped this process go smoothly. Staying late on his early day off to get my deal finalized for me to sign the papers so I could leave with my Acadia Denali that night. I can’t thank the guy enough. If you are looking for a new car this is the place to go and Nick is the guy to buy from. I added extras onto my SUV and they got it done the next day for me ready to pick up. I’m so pleased with Nick, Carl Black and the whole process here I will definitely be coming back and referring to all my family and friends!

Oct 02, 2018

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A happy buying experience!!

My husband and I visited the dealership for service work on our 2015 Yukon. We wound up looking around the lot with a great sales guy, Rubens, and decided to purchase a new 2018 Yukon! He and his boss, Jon, were pleasant and great to work with. The service department and Nick were exceptional! The man who did the paperwork made it easy.

Sep 22, 2018

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Nice guys

I enjoyed my buying experience with the carl black sales team. This is the second vehicle I’ve bought from John and his team. Nice guys! Looking forward to buying my third from them.

Sep 15, 2018

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Amazing Customer Service

I just experienced the easiest and fastest car purchase. I knew what I wanted when I came in and told Nick that I was in a hurry and didn’t have time to make this an all day event. Nick was gracious, professional and took every step to make this process smooth and speedy! I will for sure be back! A

Sep 13, 2018

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Thank you!

Thank you to Nick for all of your help and making the process of buying a GMC Terrain so seamless! You were so kind and helpful and we greatly appreciate you! The Brown Family

Sep 07, 2018

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Easy process, made buying my 2019 easy

Nick was a great help showing me the features of this new 2019 GMC Denali. The process to buy the car and pick out the parts I wanted was very easy.

Sep 07, 2018

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Customer focused

The salesman was extremely friendly and very knowledgeable he was detail oriented and very responsive. The general manager and sales manager that I worked with during negotiating were quick to get to the point and while it was a negotiation they were extremely reasonable at reaching a very good deal .

Sep 06, 2018

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Great and friendly service - Nick was knowledgeable of vehic

Very satisfied with all service received. Joe was also very helpful with the finances. Well recommend this dealership to our family and friends for sure.

Aug 13, 2018

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Closer to being 4.5 star experience

Internet communication (email) was not as transparent as I would have expected. Email contact is in a call center and not onsite at the dealership. I arrived and was not expected as I was led to believe. Could be a little disconcerting if you do not already know what you are looking for. Received 2 calls from the call center asking if I was still going to come into the dealership the day I had scheduled for my appointment. This was after I had already arrived, made the deal and purchased my vehicle 3 hours earlier. The actual buying experience with Nick was great as well as the finance experience with Joe. Definitely will give this dealership first crack at my business with my next vehicle purchase.

Aug 08, 2018

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Excellent service by everyone!

Everyone was excellent from the first phone call to the person who expedited the tag process so I could get my disability liscence plate in two days so I had it for our trip to Texas. Again excellent service through out the buying process.

Jul 30, 2018

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Happy New Truck Owner

Thanks for all your help. From the moment I walked into the dealership till I drove away with my new Canyon everyone was great.. I’m glad to know my new truck is in good hands with people that care.

Jul 18, 2018

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Great Experience

Nick was an absolute pleasure to work with! We were not familiar at all with GMC or Buick vehicles, but he was very patient and helpful in answering many questions and letting us test drive several options. We wanted a fair trade and sales price and he made it happen with a smile! Very laid-back, friendly atmosphere. I LOVE my new Acadia and get tons of compliments already. I'd definitely recommend Nick to family and friends!

Jul 18, 2018

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Fabulous Experience!

Nick & Nathan did an amazing job helping us choose our new Buick Enclave! They were extremely knowledgeable about the car & were able to answer all of our questions. They were professional & easy to work with. They listened to our needs & weren’t pushy with the sale. We love our new Buick & we’ll be recommending Carl Black, Nick & Nathan to our friends! Thank you!

Jul 18, 2018

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Outstanding customer service!

Carl Black gave me a fair trade in for my vehicle and got me rolling in a new/used vehicle the same day. I will definitely recommend this dealership to my family and friends.

Jul 18, 2018

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Satisfied Customer!!

Nick was great in helping me decide on a new GMC Yukon! Excellent staff and customer service! The radio commercial are correct...Carl Black is the best!!!!

Jun 27, 2018

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Awesome experience

I can’t say enough about how nice and helpful everyone we encountered at the dealership. Great service and great price and shout out to Nick Grieme for his beyond excellent customer service and going above and beyond for us. Would buy from them again and I will recommend them to all my friends and family. Sam was also awesome to deal with and did everything he could to get the best price. Joe in finance was amazing as well and he kept us within the budget we told him we had to be in and he made it work. What I really loved about the dealership is that they are real people and they truly work with you to make it happen.

Jun 23, 2018

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Enjoying by new Buick Enclave

I considered many SUVs and visited many dealerships before deciding on Carl Black. Working with Nick was a very pleasant, stress-free experience. He was very friendly and thorough and I would highly recommend him to anyone considering purchasing or leasing a car. The new Buick Enclave is amazing, my kids love it, and I love driving it!

Jun 22, 2018

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Carl Black is Great.

I am a retired woman and I have owned many, many cars in many cities around the country. I only go to the dealership for service. I have never in my 50+ years of car ownership have I ever appreciated a dealership as much as I do Carl Black. I always feel like my car and I are being taken care of not being taken advantage off. I recently purchased a vehicle here solely based on my experience with the dealership’s service department. Tommy Webb is the best. My salesman Nick was also a pleasure to work with.

Jun 22, 2018

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Healing and A New Beginning

Life changes. Our future is sometimes not clear....when my husband died of cancer in Dallas, Texas, I was left with financial issues. I moved in with our oldest daughter and her family in Sandy Springs, Ga. With their guidance, I started moving forward. The number one compact car according to Consumer Report is the Buick Regal. With tears and determination from my family, I went with a friend to Carl Black.... I believe that God orders Hus children’s steps and that nothing is by accident! Nick was my there to guide, strengthen, and encourage me to get my Buick Regal. I got a childhood favorite car ( my Dad’s), and I my family trust me on the road!!! Traveling to see friends and family is one of my greatest pleasures. In closing, my service on my car is wonderful and always a good experience. I see Nick as a friend who checks on me and my Regal. THANK YOU!!! Everyone!!!

Jun 22, 2018

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Satisfaction customer service

Help a lot with all the papers work that I did not know,and they explained care fully before I signed,that the best dealer I ever had...good job Carl black,specially,nick grieme..sales person who always help...

Jun 22, 2018

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Best car buying experience to date.

I was extremely impressed with Nick's patience and knowledge of the vehicle I purchased. I came to the dealership pre-approved with a lender and there was no pressure to go with alternate financing. I have to say this was the best car buying experience that I have ever had. Thanks Nick keep up the good work!!

Jun 17, 2018

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First Truck buying experience

Nick was very helpful and always willing to answer any & all questions we had. Definitely made our experience that much better, especially dealing with our crunched time.

Jun 12, 2018

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Love The Car

Nick rescued the day, he was new at the position but cared that we felt comfortable with our lease. He reviewed all the functions of our car in detail. Later we found out he wasn't feeling well and had to have his appendix removed. What a trooped

Sam Garcia

Sam Garcia

Sales Manager
Dealership Experience 6 years 10 months
Industry Experience 6 years 10 months
Recent Reviews

Oct 16, 2019

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Service is great

Went in for service and wound up trading 2015 for a 2010 vehicle. Sales manager put a number on my trade in that got my attention!

Aug 30, 2019

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Purchase of Arcadia

Chris did an excellent job working with us on price and car selection. He walked us through the process and we had a great experience.

Jul 04, 2019

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Easy, efficient, and friendly.

Doug, in sales, and Tommy, in the service department were great. They made me feel valued as a customer and gave me a great deal on my new Acadia.

Jun 13, 2019

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They’re always great and customer service is awesome

The people from alpharetta highway is always trained to be the greatest and customer service oriented . Well knowledgeable with the products and prices. They can give you options to choose when it comes to financing. They really did a hardwork just to come up with my budget. Awesome job!😉

Apr 23, 2019

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Great experience and great staff

I came in guarded and ready to fight my way through pressuring salesmen, empty promises, and shady tactics. I was pleasantly surprised when I met Doug who did not pressure, did not make empty promises and best of all, did not lie. Every question I asked while on the test drive was answered honestly.and to the best of his ability. When there was a question he didn't know, he wouldn't make it up off the top of his head, he would involve someone who knew the question, or research it himself. I have dealt with far too many car salesman who make empty promises, lie to my face, and pressure me relentlessly until I feel like I just need to leave. But not Doug. Then I talked to Larry over at services. He knew his stuff, and when Doug pulled him in to answer my questions, he was not bitter, or short with me. He gave me good full answers and did not mince words. He alleviated my concerns about the vehicle immediately. His answers were not just "yes" or "no" but blunt and to the point. I appreciate that. When I pointed out that the headlights were foggy, and the park assist didn't seem to work, he immediately knew what the issue was. He explained and was correct about a Technical Service bulletin regarding the foggy headlights and that they were vented. He also found that the battery had either been replaced, or run low at one time or another, so there were low voltage codes. Once he cleared the codes, everything started working perfectly. Great experience all around, and nobody lied to me, which is a first at a dealership.

Apr 02, 2019

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Pleasantly surprised!

Carl Black of Roswell was able to honor the discounted price of my 2019 Acadia, even though it was not advertised at that dealership. The negotiation was fair and I appreciated the staff professionalism. It was indeed a pleasant experience.

Mar 18, 2019

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Purchase of 2019 Enclave

We had an awesome experience purchasing our 2019 Enclave! We have used Carl Black Roswell for 11+ years for service with Doug Fincher. He is fantastic and takes care of us when we come in. Upon his recommendation (I asked), we spoke with Brandon Lytle. What a great guy to work with for sure! We actually found the exact car we wanted at another Carl Black and Brandon and his manager got us that vehicle and for a great deal and within that day. We drove off the lot that evening in oir brand new car! Can’t say enough good things about them! From service to sales to finance, everyone was a pleasure to work with during the process.

Mar 16, 2019

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Very nice dealership

Great buying experience on a new 2019 Canyon. From the salesman and sales manager, finance person to the service manager. Please give Carl Black a visit for your next vehicle purchase.

Mar 01, 2019

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This is the fourth vehicle I have purchased . Great dealers

Overall the experience here is very good both from a sales perspective and a service perspective. We have bought our last 4 vehicles here.....all GMC's. we will continue to use Carl Black GMC for our future vehicle needs

Mar 01, 2019

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Great overall experience

Great overall experience especially with Brandon and Joe. Brandon was friendly and very knowledgeable about the truck I was interested in buying. Joe was also very helpful and knowledgeable.

Feb 22, 2019

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Great experience AND I love my new suv!!!

I purchased a new 2019 GMC Acadia. My salesman, Mike Rainwater, was very patient as I debated between a few cars over a 2 week period. I never felt pressured. I ended up getting a car that will suit my needs for a very long time. I also believe I got a very fair deal.

Feb 21, 2019

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Thank you!

They helped from the beginning of what picking out selection of cars that I could afford, all the way to helping me set up my OnStar account.

Feb 21, 2019

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Thanks Gmc

Thank you guys one more time,this is our fourth car we buy from Gmc,salesman great person( Nick I guess), I would like to thanks also to the owner,he made possible this purchase.I will recommend this dealership who wants to buy new cars.

Feb 15, 2019

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Fair price, great friendly service!

Had a great overall experience at this dealership. I’ve bought a lot of cars in my life and typically regret setting foot on a sales lot the moment I do— get ready to do battle! *However* our salesman, Nick Grieme was courteous, professional and to the point (which I generally prefer) in helping us choose a vehicle for our growing family. We love our new 2019 Terrain!! There was no pressure selling from him. We were choosing between two models and he never tried to force the more expensive option on us even though that’s what we ultimately chose. A couple of minor issues I had after the sale were handled as a priority. Of note, he even came in after going home sick to help us close on the sale (we completed purchase the day after our initial visit— more on why below). Rubens, his associate, was also very friendly and helpful in this regard and Sam Garcia made the financial affairs a piece of cake. Our first day there the finance guy we dealt with (Eric) was honestly so rude to us that we almost moved on to another dealership altogether. He made it pretty obvious that he was irritated because we didn’t wish to purchase additional warranty coverage and wanted to use our own financing after we learned that GM financial just wasn’t our best option. So we said no thanks and left. I simply have no patience for such rudeness and was headed straight for the next dealership. But on our way out Nick and Sam continued to be so professional and actually listen to what we wanted and didn’t want that we decided to go back to Carl Black and not let one bad interaction ruin everything. I would definitely recommend this dealership (and these 3 gentlemen specifically) to anyone looking to skip the typical high pressure/high frustration sales environment and just buy the vehicle they need! Thank you again Nick, Rubens and Sam!

Feb 02, 2019

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New GMC Yukon XL

Carl Black was great to work with! Their staff goes above and beyond to make your experience superior to an other dealership. I highly recommend using them for any of your new or use vehicle purchases.

Jan 29, 2019

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The Carl Black people

The Carl Black people know how to take care of a repeat GM customer such as my wife and I. This is now the 6th car that we have leased or purchased from Carl Black and they know how to show a customer how they value the relationship.

Jan 29, 2019

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No pressure sales. Informative and knowledgeable staff.

The organization seemed sincerely interested in helping us find the best car for our needs. We would purchase another vehicle from Carl Black Roswell again.

Jan 17, 2019

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New vehicle review

Nick Grieme was a great salesman. W He explained everything in the vehicle and gave us time to think and ask questions. He was thorough, not pushy and very easy to talk to. We highly recommend Nick as a salesman to anyone interested in purchasing a vehicle from Carl Black GMC.

Jan 04, 2019

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Good experience

It was a very enjoyable experience, people were very helpful and fun to deal with. I would very much recommend this dealership to anyone looking for a new car.

Nov 29, 2018

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Great experience at Carl Black!

I had a great experience with Kollin at Carl Black when I was ready to get into a new car! He was very patient and listened to what I wanted and matched me with a great vehicle! The whole crew at Carl Black was very welcoming and supportive! I would def buy from them again.

Nov 24, 2018

Dealership Rating