Staff
Eric Bowsher
Finance Manager
Matt Hernandez
Sales Manager
Jon Roberson
Sales Manager
Sam Garcia
Sales Manager
Daniel Mila
Finance
Paul Marr
Sales Consultant
Dominick Fabricatore
Sales Consultant
Lamont Fuller
Sale Rep
Ruan Baird
Sales Consultant
Carl Martin
Sales Consultant
Gordon Bediako
Sales Consultant
Eric Bowsher
Finance Manager
Mar 03, 2021
The sales agent Carl is very helpful and went above and...
The sales agent Carl is very helpful and went above and beyond his duty. Thank you so much for accommodating my request. He was calling us and check the status of the car.
Feb 18, 2021
Salesman top notch. He went and dug up information about...
Salesman top notch. He went and dug up information about the vehicle I needed to know; information that was not taught to them in their sales prep for a brand new vehicle. Did not like my experience with the finance person. Dismissive rude attitude. Turned the experience sour for me.
Feb 11, 2021
Very knowledgeable, my salesman (Dominick) was on point....
Very knowledgeable, my salesman (Dominick) was on point. Its because of him that I didn't go to the other 3 dealerships on my list before making my decision!
Feb 09, 2021
We got a great deal on our Buick Enclave Avenir. Gordon...
We got a great deal on our Buick Enclave Avenir. Gordon was very knowledgeable about the vehicles we considered and we never felt pressured or rushed. The GM, Jon, was also very accommodating when working with us on our trade and the deal over all. Good job by all!!
Jan 28, 2021
The staff of this dealership is top notch! Was on top of...
The staff of this dealership is top notch! Was on top of everything I wanted, ordered the truck and delivered way faster than expected! While other dealerships couldn't even get what I wanted in! Thank you for everything, I will be back!!
Matt Hernandez
Sales Manager
Jun 12, 2021
Called Sales Manager Matt about a 2021 Denali XL that I...
Called Sales Manager Matt about a 2021 Denali XL that I saw on their website. Matt confirmed that the vehicle was on his lot and available for sale. They sent me a photo of the window sticker so I could view how the vehicle was equipped and confirm MSRP to make sure it was the same as what I saw on line. Once I received this I told them to move forward with sending me what the total is going to be with taxes, tag, and administration fee. When they sent me this information, they raised the price $5,000 over MSRP and added another $1.842 for waxing and treating the interior which is nothing more than a sales scheme. Based off the reviews that I have read about this dealership, this appears to be a common practice, so buyers beware. To General Motors, you need to know when you have dealership that do not represent your brand well and have unethical business practices. To the owners of this dealership, if you encourage or compensate your employees to conduct business this way, you need to realize this is not a sustainable practice. I’m a 53 year old business owner and I take pride that I can grow my business annually and give my employees raises each year without having to jeopardize the integrity of my company or compromise my professional and personal values.
Feb 18, 2021
Salesman top notch. He went and dug up information about...
Salesman top notch. He went and dug up information about the vehicle I needed to know; information that was not taught to them in their sales prep for a brand new vehicle. Did not like my experience with the finance person. Dismissive rude attitude. Turned the experience sour for me.
Feb 18, 2021
Once I purchase my truck I realize I had been charged...
Once I purchase my truck I realize I had been charged some things that was not necessary a total rip off. If I had to do this again I would have not bought from this dealership.
Jan 28, 2021
Excellent service. Was not rushed into making a...
Excellent service. Was not rushed into making a decision. Sold me exactly what I was looking for. Top rated dealer and friendly staff. Would recommend to anyone
Jan 01, 2021
possibly the worst sales experience because of Paul Marr....
possibly the worst sales experience because of Paul Marr. "We have to haggle with everyone. We treat all of our customers that way. " Almost lost an easy sale. Ruan was a little better but inexperienced. You would think if you spend 20k plus on a car with cash he could throw in a Christmas bow . We had to beg owner and he did not hesitate. Common Sense. use it.
Jon Roberson
Sales Manager
Jun 24, 2021
Don’t use Carl black Roswell. They’re not telling until...
Don’t use Carl black Roswell. They’re not telling until after you get approved through financing and all that they’re adding 5k for market adjustment. Stay away from the crooks. Use a dealer who isn’t trying to rob people who can’t say no.
May 28, 2021
Caution buying a truck here and watch out for hidden fees...
Caution buying a truck here and watch out for hidden fees such as their accessories they try to trick you with. Bought a truck back in 2012 from Carl Black Roswell and was told they were about family and return customers. Questionable business practice going on here. Won’t shop here again.
Mar 03, 2021
The sales agent Carl is very helpful and went above and...
The sales agent Carl is very helpful and went above and beyond his duty. Thank you so much for accommodating my request. He was calling us and check the status of the car.
Mar 02, 2021
Top notch delivery and negotiations. Very fair and...
Top notch delivery and negotiations. Very fair and reasonable. If I need another truck there is no doubt I will start in Roswell Ga at Carl Black.
Feb 23, 2021
Appreciate the work to find the right vehicle to fit my...
Appreciate the work to find the right vehicle to fit my needs. A a a a a a a a a a a a z
Sam Garcia
Sales Manager
Mar 15, 2021
In the market for a new gmc canyon. Submitted request for...
In the market for a new gmc canyon. Submitted request for price and availability on similar vehicle we were looking at elsewhere. No response for over a day. Got on chat waited an hour for response. Told chat person to respond via email. No response for 2 days. Sent another request. No response for a day. Called, was told I would get a call back from the sales manager, no response. Got on chat again waited for 23 minutes they said they would respond via email, then message popped up "Sam the sales manager has joined the chat, let me check for you." Responded one of my managers sold this truck. I immediately went back to the original truck we were looking at and it had sold at the other dealership. Which was Rick Hendrick. But they responded to me in minutes. Now all that is available is white everywhere, If it takes them a week to let you know if a xxxx car is on their lot, it makes you wonder how they can do anything productive.
Mar 02, 2021
Top notch delivery and negotiations. Very fair and...
Top notch delivery and negotiations. Very fair and reasonable. If I need another truck there is no doubt I will start in Roswell Ga at Carl Black.
Feb 19, 2021
Carl and Sam were good to work, however the finance...
Carl and Sam were good to work, however the finance person was very condescending on his interaction with us. My company has a partnership with Buick but he didn't even mention I could have a discount from my company employee discount. Terrible attitude from finance person and didn't even bother to mentioned about my company discount. I'm not happy with this as during the current financial situation many customers deserve the best offers on the market if they want to attract more customers or get referrals.
Jan 28, 2021
Excellent service. Was not rushed into making a...
Excellent service. Was not rushed into making a decision. Sold me exactly what I was looking for. Top rated dealer and friendly staff. Would recommend to anyone
Jan 16, 2021
Horrible on paperwork extremely slow paying off car...
Horrible on paperwork extremely slow paying off car costing more interest and no response when asking why the car wasn’t paid off in a timely fashion
Daniel Mila
Finance
Jun 24, 2021
Don’t use Carl black Roswell. They’re not telling until...
Don’t use Carl black Roswell. They’re not telling until after you get approved through financing and all that they’re adding 5k for market adjustment. Stay away from the crooks. Use a dealer who isn’t trying to rob people who can’t say no.
Feb 19, 2021
Carl and Sam were good to work, however the finance...
Carl and Sam were good to work, however the finance person was very condescending on his interaction with us. My company has a partnership with Buick but he didn't even mention I could have a discount from my company employee discount. Terrible attitude from finance person and didn't even bother to mentioned about my company discount. I'm not happy with this as during the current financial situation many customers deserve the best offers on the market if they want to attract more customers or get referrals.
Jan 16, 2021
Horrible on paperwork extremely slow paying off car...
Horrible on paperwork extremely slow paying off car costing more interest and no response when asking why the car wasn’t paid off in a timely fashion
Dec 25, 2020
One of the least painful car buying experiences we have...
One of the least painful car buying experiences we have had. Jarod was friendly, John played the typical manager/negotiating role, finance was quick (but I’d also already applied for financing online).
Dec 17, 2020
Dealer did extremely poor work on the truck. I paid for...
Dealer did extremely poor work on the truck. I paid for things that weren’t done and found out later . I.e paint protection and windshield coating. The dealer also installed a bed music system for tailgate and was dangerous to use. Ie bolts loose enough to fall out When stepping on it. also the dealer installed a exhaust system . When I got home I heard noises coming from under the truck and the 3 inch main clamp that is to secure the muffler was in the pipe but loose enough to slide along the pipe. Upon getting it home the bed system is now cutting off for no reason . The workmanship the dealer performed was the worst I’ve seen ever!!!!! Will never let them touch my truck again nor buy from them again. However the sales person Dominick was good and will buy from him if he’s at another dealer. The gm did try try to make things right at the dealer however I’m now 12 hrs away with a stereo that doesn’t work , poor workmanship and a loose exhaust.
Paul Marr
Sales Consultant
Feb 08, 2021
Good Afternoon, The process was a few hours I had...
Good Afternoon, The process was a few hours I had already told them I was approved through my credit Union but I still was told to see if they could get me a better deal even after the day before filling out the online application I had to fill it out again. I was not pleased with the extra $1600 that was added in fees and was told it was taken off yet when asked for the bill of sale saw that the price had been moved into the online price. Which I addressed. Once the price was negotiated to a better rate I asked if they could hold it for me being that I was headed to obtain the check and was told no it may or may not be here when you get back. And was told that I would need to put something down . Then after asking why they do not allow someone to take the car for a day like other dealerships he then had me sign a paper and I was able to take it. Also I noticed the car had a cracked fog light which they said they could not repair and a cracked windshield which they said they they could take care of by scheduling an appointment because the glass guy was not answering the phone. But I have yet to hear back from them. Overall the car is nice but I can’t say I was ecstatic with the service. I was not even provided a car fax or maintenance list. I know that buying a car is a process but all the run around and not being thorough is not acceptable.
Jan 01, 2021
possibly the worst sales experience because of Paul Marr....
possibly the worst sales experience because of Paul Marr. "We have to haggle with everyone. We treat all of our customers that way. " Almost lost an easy sale. Ruan was a little better but inexperienced. You would think if you spend 20k plus on a car with cash he could throw in a Christmas bow . We had to beg owner and he did not hesitate. Common Sense. use it.
Nov 27, 2020
Friendly, helpful dealership! Any questions I had were...
Friendly, helpful dealership! Any questions I had were answered. I felt good going through the sales people with the friendly faces around the dealership. Go here!
Nov 25, 2020
Best experience I’ve ever had buying a car. My sales...
Best experience I’ve ever had buying a car. My sales person was amazing, and respectful of my budget. He didn’t try to sell me something I couldn’t afford.
Nov 19, 2020
Great customer service. Will definitely be back. We were...
Great customer service. Will definitely be back. We were in and out the door in less then two hours. Thanks again for the great service. Yes
Dominick Fabricatore
Sales Consultant
Feb 18, 2021
Salesman top notch. He went and dug up information about...
Salesman top notch. He went and dug up information about the vehicle I needed to know; information that was not taught to them in their sales prep for a brand new vehicle. Did not like my experience with the finance person. Dismissive rude attitude. Turned the experience sour for me.
Feb 11, 2021
Very knowledgeable, my salesman (Dominick) was on point....
Very knowledgeable, my salesman (Dominick) was on point. Its because of him that I didn't go to the other 3 dealerships on my list before making my decision!
Jan 28, 2021
Excellent service. Was not rushed into making a...
Excellent service. Was not rushed into making a decision. Sold me exactly what I was looking for. Top rated dealer and friendly staff. Would recommend to anyone
Jan 16, 2021
Horrible on paperwork extremely slow paying off car...
Horrible on paperwork extremely slow paying off car costing more interest and no response when asking why the car wasn’t paid off in a timely fashion
Jan 14, 2021
Enjoyed the process and working with them as I built out...
Enjoyed the process and working with them as I built out my Denali truck. Steve Jarrett in parts that did my truck and made sure it was done correctly and in a timely fashion was great to work with.
Lamont Fuller
Sale Rep
Jan 28, 2021
The staff of this dealership is top notch! Was on top of...
The staff of this dealership is top notch! Was on top of everything I wanted, ordered the truck and delivered way faster than expected! While other dealerships couldn't even get what I wanted in! Thank you for everything, I will be back!!
Jan 15, 2021
Lamont did a great job! The Yukon Denali is the nicest...
Lamont did a great job! The Yukon Denali is the nicest car I’ve ever owned. Very luxurious and fun ride! Thx Lamont! Well done!
Jan 07, 2021
Very polite. Listened to us. We got a ok deal. Not what...
Very polite. Listened to us. We got a ok deal. Not what we really wanted but we compromised. Would recommend dealer to others. Salesman was very nice.
Dec 02, 2020
Lamont, Sam and Daniel are a great team! They found the...
Lamont, Sam and Daniel are a great team! They found the exact car I wanted at the price I researched! Pushed the paperwork through in a day. Delivered the car to my home, and provided excellent customer service! I appreciate all of the time they took to answer my questions! Thank you!
Nov 04, 2020
This was the easiest and best new car buying experience I...
This was the easiest and best new car buying experience I have had. No hard sales pressure and none of that feeling like the sales team was just playing games with you. Everyone there was low key and very friendly. Great experience on the sales- I hope the service after the sale will be just as good.
Ruan Baird
Sales Consultant
Jun 24, 2021
Don’t use Carl black Roswell. They’re not telling until...
Don’t use Carl black Roswell. They’re not telling until after you get approved through financing and all that they’re adding 5k for market adjustment. Stay away from the crooks. Use a dealer who isn’t trying to rob people who can’t say no.
Feb 08, 2021
Good Afternoon, The process was a few hours I had...
Good Afternoon, The process was a few hours I had already told them I was approved through my credit Union but I still was told to see if they could get me a better deal even after the day before filling out the online application I had to fill it out again. I was not pleased with the extra $1600 that was added in fees and was told it was taken off yet when asked for the bill of sale saw that the price had been moved into the online price. Which I addressed. Once the price was negotiated to a better rate I asked if they could hold it for me being that I was headed to obtain the check and was told no it may or may not be here when you get back. And was told that I would need to put something down . Then after asking why they do not allow someone to take the car for a day like other dealerships he then had me sign a paper and I was able to take it. Also I noticed the car had a cracked fog light which they said they could not repair and a cracked windshield which they said they they could take care of by scheduling an appointment because the glass guy was not answering the phone. But I have yet to hear back from them. Overall the car is nice but I can’t say I was ecstatic with the service. I was not even provided a car fax or maintenance list. I know that buying a car is a process but all the run around and not being thorough is not acceptable.
Jan 01, 2021
possibly the worst sales experience because of Paul Marr....
possibly the worst sales experience because of Paul Marr. "We have to haggle with everyone. We treat all of our customers that way. " Almost lost an easy sale. Ruan was a little better but inexperienced. You would think if you spend 20k plus on a car with cash he could throw in a Christmas bow . We had to beg owner and he did not hesitate. Common Sense. use it.
Nov 30, 2020
Great service and advice. Would recommend to anyone that...
Great service and advice. Would recommend to anyone that asks! Friendly service and made the buying process easier than expected. This is my second purchase from them.
Nov 27, 2020
Friendly, helpful dealership! Any questions I had were...
Friendly, helpful dealership! Any questions I had were answered. I felt good going through the sales people with the friendly faces around the dealership. Go here!
Carl Martin
Sales Consultant
Mar 03, 2021
The sales agent Carl is very helpful and went above and...
The sales agent Carl is very helpful and went above and beyond his duty. Thank you so much for accommodating my request. He was calling us and check the status of the car.
Feb 19, 2021
Carl and Sam were good to work, however the finance...
Carl and Sam were good to work, however the finance person was very condescending on his interaction with us. My company has a partnership with Buick but he didn't even mention I could have a discount from my company employee discount. Terrible attitude from finance person and didn't even bother to mentioned about my company discount. I'm not happy with this as during the current financial situation many customers deserve the best offers on the market if they want to attract more customers or get referrals.
Jan 01, 2021
Very good experience , the team was very helpful and the...
Very good experience , the team was very helpful and the buying process was very organized and timely. I would recommend Carl Black Roswell to my friends looking for a new GMC vehicle
Nov 29, 2020
We were in the market for a used GMC Yukon, so went to...
We were in the market for a used GMC Yukon, so went to Carl Black first for a test drive. We ended up making a purchase that same day. The negotiations and the overall process were pleasant and efficient. I would recommend this dealership to anyone looking for a new or used SUV.
Nov 17, 2020
I have been using this dealership for maintenance of my...
I have been using this dealership for maintenance of my Saturn Vue and always felt confident with the work done. Since I needed to buy a new car I decided to get it at this dealership.
Gordon Bediako
Sales Consultant
Feb 23, 2021
Appreciate the work to find the right vehicle to fit my...
Appreciate the work to find the right vehicle to fit my needs. A a a a a a a a a a a a z
Feb 18, 2021
Once I purchase my truck I realize I had been charged...
Once I purchase my truck I realize I had been charged some things that was not necessary a total rip off. If I had to do this again I would have not bought from this dealership.
Feb 09, 2021
We got a great deal on our Buick Enclave Avenir. Gordon...
We got a great deal on our Buick Enclave Avenir. Gordon was very knowledgeable about the vehicles we considered and we never felt pressured or rushed. The GM, Jon, was also very accommodating when working with us on our trade and the deal over all. Good job by all!!
