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Why Buy From Us
Carl Black Buick GMC, Llc offers many benefits exclusive to our dealership. Check them out and see why you should purchase from us.
I am thankful and grateful for Mr. Cruz , Mr. Garcia and Mr. Bowsher and their vast knowledge and friendly customer service as they assisted in coaching me through the purchasing process. They truly went above and beyond the call of duty to help throughout the purchasing process - no pressure. Without a doubt, I was treated like valued customers and not just another number or sale. Thank you gentlemen for ALL of your help and assistance!! I definitely recommend Carl Black sales team (specifically Mr. Cruz, Mr. Garcia and Mr. Bowsher) to anyone looking to purchase a vehicle!
I purchased my new truck the other day and I have to say Andres Cruz the sales representative was patient, knowledgeable and so helpful! He kept me informed throughout the whole buying experience. He also helped with setting up the features on the truck. All the staff made the process a pleasure. Highly recommend!
I purchased my 2023 GMC YUKON SLT from Carl Black GMC in Alpharetta / Roswell. I could not have been more impressed with their General Manager Todd Baker throughout the entire experience from purchase to prep and delivery. Mr. Baker and the Director of Service Bill Draiper made every step of trading in my 2022 GMC YUKON for a New One so easy. There Customer Service Levels were 10+++ It’s most heartening, to see that the Qualities that built America; like Honesty, Character and Honor are not actually lost in the annuals of History; but that Mr. Baker and his Dealership are a testament to that, and will continue to be a beacon of hope in a troubled World.
Steve Jarrett was incredible as he always is. The work stations at the dealership were great for me to not have to miss a beat and stress with having the vehicle serviced.
Steve Jarrett is the service writer to mess with especially if it's a diesel truck. Quick turn around.
Ethan was professional and friendly. Very knowledgeable about the vehicles. He is an asset to your dealership! I love my new car!!!
This was my second Buick from this dealer and everyone I worked with made sure I had an excellent and easy experience. With my previous car, I always have had great experiences working with Larry in the service department, and for my new car, Ryan in sales was amazing to work with.
We are so happy with our car! It has everything we wanted plus more! Special thanks to Ethan our very special salesman, very personable and extensive knowledge about the car!
Excellent service! Best ever! Larry was very helpful and explained what was wrong and how it would be fixed. We will be back for sure if we need repair to our Buick LaCrosse.
Salesperson Ryan was great! Dealership has a fantastic selection of high quality trucks. The process was very easy. They even detailed my new truck again before I took it home!!
Sales were great the process was smooth and love the car. My only complaint is the detail of the car was not done very well. The sales manager and my salesperson were top notch!
I am not sure when the car buying business model changed, but I am glad that it has. Caleb H. was my sales rep and the entire process could not have been any easier. He has continued to follow up after the experience to make sure that I am still happy with my purchase.
Andres is very knowledgeable and made the buying experience a pleasure.
We were looking for a truck for my son going to college. The first truck they had on lot wasn’t in our price range and also wasn’t exactly what we were looking for, but we were able to find the exact truck we wanted at another one of their dealerships and they had it transferred and for the price we agreed upon. Our sales rep Thierry Tan followed up and kept in touch with updates the entire process. He was very knowledgeable about the truck and a pleasure to work with. Overall the experience was a great car buying experience.
This is the best dealership I have ever worked with by far! They are competent, fair, honest, accommodating, and friendly. Top notch!
My salesperson Thierry Tan, sales manager John, and Eric in finance all took great care of me while purchasing my new truck. I highly recommend working with this dealership and Team.
The team is very professional, and the whole service process is seamless.
Awesome service , I highly recommend
Great car buying experience with excellent salesman Gordon Bediako!!
Hav a very nice experience buying my new truck
By far the best truck buying experience I’ve ever had. Great deal! Great service!
I think Dalton will be a valued member of your team. I know he’s an experience, but he was very helpful.
I visited Carl Black Buick GMC after first having gone to the Buick dealership where I had purchased my last three vehicles. Surprisingly, even as a repeat customer ready to make a purchase, I received very poor customer service. So, I decided to try again elsewhere. I already knew when I arrived at Carl Black that the interior/exterior color combination I was looking for was going to be difficult to locate. The moment I arrived, I could see that this place was different!! Andres Cruz (Sales) greeted me at my vehicle as soon as I arrived and immediately got to work trying to locate the exact vehicle I was looking for. With the expert assistance of Matthew Hernandez (Sales Manager), my new Buick Envision Avenir (exactly to my specifications) was located and transferred to the dealership. I could not be happier with the customer service I received!! Always friendly and eager to help without ever making me feel pressured at all. Many, many thanks to Andres for his patience and good humor and to Matthew for his expertise. I rarely see such outstanding teamwork these days. If you're in the market for a new Buick, do yourself a favor and come here first!!
I have been coming here for service for many years.
Welcome to Carl Black Buick GMC, Llc
Have Your Eye on a New Buick or GMC?
We certainly don’t blame you. The vibrant new Buick Envision, Buick Enclave, GMC Yukon, GMC Acadia, and GMC Sierra 1500 models in our showroom bring style and performance to the table. Carl Black Buick GMC Roswell is happy to review the details and answer any questions to help you discover the vehicle that best matches your lifestyle.
It’s easy to jump to the conclusion that shopping for a new Buick or GMC can be strenuous. But it doesn’t have to be. At Carl Black Buick GMC Roswell, our friendly professionals are available to ensure all your questions are answered while giving you the opportunity to peruse our inventory at your liberty. When a vehicle’s caught your eye, simply catch our attention; we’re happy to schedule a test drive at your convenience.
If you’re looking for something that’s tried and true, we have you covered. At Carl Black Buick GMC Roswell we offer a high-quality lineup of used vehicles, and we’ve put them to the test. Inspecting them thoroughly, we’ve ensured these used vehicles not only meet our high standards for quality but yours as well.
Buick and GMC Financing Solutions Tailored to Roswell Drivers
Finding your ideal vehicle is the first half of the car-buying equation. The second half is securing a car loan or lease that fits your current financial requirements. That’s something the team at Carl Black Buick GMC Roswell is trained to provide, and they do so by sitting down with you, one-on-one. That way, we can learn more about the kind of payment you’re comfortable with, your long-term financial goals and address any other questions or concerns on your mind.
At Carl Black Buick GMC Roswell, we’re eager to demystify the car-buying process in a way that’s clear and informative. The next time you’re in the market for a new or used vehicle, we invite you to stop in and meet our kind professionals at 11225 Alpharetta Hwy in Roswell, GA to see for yourself!