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Why Buy From Us
Carl Black Buick GMC Roswell offers many benefits exclusive to our dealership. Check them out and see why you should purchase from us.
The service staff goes above and beyond, excellent customer service! Thank you!
Great services, need to spare some time though.
During my parents out of state stay with us in Roswell, their GMC Acadia (always fine tuned) began having trouble starting. They needed a quick fix. At 9AM we walked into the Carl Black GMC service center, without an appointment and a deadline in mind. We were greeted by Tommy, who after hearing our concern and need said he would squeeze us into their very busy schedule to at least identity the problem. Within an hour we had a replaced purge valve, which turned out to be under warranty, and a very pleasant 5-star experience. Thank you!
Perfect customer service! Thank you guys!
Great experience with Carl Black Roswell service. I have booked the Oil change service through Groupon and scheduled the appointment for service, just enter into the service point and team greeted me and taken the details with car key for service, they asked me to sit in waiting area, had a free coffee and popcorn, called me after around 1 hr for car pickup, given customer pay invoice copy and mentioned with $0, performed certified multipoint vehicle inspection, oil change, filter change, and tire rotation. And advised the next service date with sticker.
Amazing experience here. I did an inquiry online and received a call from Aisha Jackson who was very cheerful and full of knowledge and enthusiasm. When i came in I met with Alex who greeted me with the utmost respect. He answered all my questions and was extremely helpful and patient. By far the best salesmen ive met with. FINALLY SALES PPL THAT ENJOY WHAT THEY DO AND IT SHOWS!!!!
Me and my husband started looking for SUV and we ended up finding it at Carl Black Roswell. Everyone that help me was very polite. My salesman Caleb was the best. I have bought cars from other dealerships but this experience was different because he made you feel at ease about the process. It was more about giving me the SUV that I was looking for than making a sale. Over all I was please with the process.Thank Caleb.
Caleb made it happen!!. We needed a Yukon to seat 8 and he did a great job of serving our needs and doing it in a friendly and professional manner. Loved Caleb and all the folks we dealt with there.
Alex, the sales representative was very professional and knowledgeable throughout the car buying process. He made himself available to us continually and he always responded to our enquiries without hesitation. I would purchase my next vehicle from Carl Black GMC if he were my sales representative. He is truly an asset to this industry and certainly to Carl Black GMC. Job well done.
Customer service focused team! I had a great experience with everyone I worked with. Throughout the whole process ownership, sales, management, and finance personnel were all motivated to make sure I was pleased with my purchase and enjoyed the experience.
I had an amazing experience buying my first car here! Alex’s knowledge in the product line was excellent and he was able to find me a car that had everything I was looking for. Everyone was so kind and helpful! I will definitely be back in the future when the time to buy a new car comes.
Great experience with the service department for years. Larry assisted again today. Very pleased - I gotta share as it's tough to get this type of service these days!
Gordon was easy to work with. Car was not ready at the time the final paperwork was signed. He guaranteed on a Friday that my car would be delivered to me. At 5:30 pm my car was pulling into my driveway. Great job.
I would highly recommend this dealership for maintenance work. We just recently bought a used car, Buick Encore, and it had many issues that we were not made aware of until taking it in to get checked. Olivia has helped us through this entire process and has done a fantastic job. I will for sure be coming here or to any Carl Black in the future to buy a new car.
Caleb was really helpful and patient. He found the right truck for me.
Just bought a brand new Yukon Denali from Carl Black. We worked with Caleb and he was fantastic. He’s super personable and made sure we were comfortable with the deal we got. We had a great experience!
Staff is super helpful and I Pretty much trust them to service and provide everything needed for my SUV
Olivia was fantastic. Very friendly and helpful in determining the repairs needed and scheduling transportation to and from the dealership.
Dominic, Eric and Jon are the trifecta. The sale transaction was seamless and very easy. Great customer service and all around vehicle buying experience!
I will always be a fan of Carl Black in Roswell due to their staff. It started with getting an estimate for repair work. I felt immediately welcomed by Mel and he took great care of me and my car. Fast forward a few years to being in the market for a new car for our growing family and I had the pleasure of working with Gordon. He was extremely knowledgeable of the vehicles and listened to our needs for finding the perfect family car. We had a wonderful experience and are so blessed and thankful to be a part of the Carl Black family!
The whole team worked hard to get me in the vehicle I really wanted , I have never experienced that type of customer service. Thank you GMC Team everyone I really appreciate it, my family will enjoy our brand new vehicle
Michael in the parts department was a huge help. Thank you!
Bought a new GMC Canyon from Carl Black Buick GMC in Roswell, GA…could not have asked for anything better! Service was excellent, the truck is awesome and I really enjoyed the entire process. Eli was my sales rep and he was fantastic. Thank you!!
Dominick in Sales was excellent to deal with. Eric Bowsher for finance also excellent. Good people at Carl Black. We love our Buick Envision Avenir. Thanks Carl Black people !!! ☺️👍
Welcome to Carl Black Buick GMC Roswell
Have Your Eye on a New Buick or GMC?
We certainly don’t blame you. The vibrant new Buick Envision, Buick Enclave, GMC Yukon, GMC Acadia, and GMC Sierra 1500 models in our showroom bring style and performance to the table. Carl Black Buick GMC Roswell is happy to review the details and answer any questions to help you discover the vehicle that best matches your lifestyle.
It’s easy to jump to the conclusion that shopping for a new Buick or GMC can be strenuous. But it doesn’t have to be. At Carl Black Buick GMC Roswell, our friendly professionals are available to ensure all your questions are answered while giving you the opportunity to peruse our inventory at your liberty. When a vehicle’s caught your eye, simply catch our attention; we’re happy to schedule a test drive at your convenience.
If you’re looking for something that’s tried and true, we have you covered. At Carl Black Buick GMC Roswell we offer a high-quality lineup of used vehicles, and we’ve put them to the test. Inspecting them thoroughly, we’ve ensured these used vehicles not only meet our high standards for quality but yours as well.
Buick and GMC Financing Solutions Tailored to Roswell Drivers
Finding your ideal vehicle is the first half of the car-buying equation. The second half is securing a car loan or lease that fits your current financial requirements. That’s something the team at Carl Black Buick GMC Roswell is trained to provide, and they do so by sitting down with you, one-on-one. That way, we can learn more about the kind of payment you’re comfortable with, your long-term financial goals and address any other questions or concerns on your mind.
At Carl Black Buick GMC Roswell, we’re eager to demystify the car-buying process in a way that’s clear and informative. The next time you’re in the market for a new or used vehicle, we invite you to stop in and meet our kind professionals at 11225 Alpharetta Hwy in Roswell, GA to see for yourself!