Caleb in Sales is fantastic

My new sales Gordan is very nice to us very good service ，and very patient .

Wonderful experience. Everyone was extremely nice and helpful. Wanted to make special thanks to Gordon in sales and the manager Sam for treating my family as one of their own. Will definitely be doing more business with them in the future.

Larry Auzenne was a fantastic service advisor -- his courteousness, professionalism, and promptness with my vehicle on a major repair has made me switch to Carl Black after 5 years of going to Malcolm Cunningham / Autonation Northpoint. Credit also goes to Gary the Technician who worked tirelessly on my vehicle, you both are a testament to the Carl Black business ethos.

The Service Team here is the best I’ve ever dealt with. Lance, is an awesome service advisor. He was able to get me in line asap, ensured it was covered under warranty and has excellent communication with clients. You can tell he takes his job seriously and truly cares about the client. This will definitely be my new home for service based on how great the customer experience was. Thanks!

Carl Black GMC made my car buying experience easier than it ever was before. I appreciate their attention to details to make the customer feel appreciated!

Professional environment and great communication. 💪🏾💪🏾

I’ve gotten 2 Buicks from this dealership and have loved my experience every time. They really work with you to get what you want and need. I especially want to give a shout out to Larry in the services department! He’s the best. The sales manager is awesome too. I can’t remember his name but he’s former military! I’ll definitely be back for a third Buick when I come back from deployment. Thank you guys!

Great place to purchase a vehicle! They treat you like family and go above and beyond to work with you for any reasonable request. This is the second vehicle I’ve purchased from this dealership. Smiley (Todd) is the best, and his sales team is knowledgeable and responsive. This was also the first time I’ve ever been talked out of buying a more expensive vehicle because they had another that they felt better suited my needs/wants. I will only shop for GMCs at Carl Black Roswell. Btw love my new 1500 Denali Diesel, it’s amazing!!

Our salesman, Johnny, was attentive and stayed with us through the whole process. The entire team was friendly.

Doug and Victoria in the service department were very helpful when I called about my Acadia. A warning light came on and google told me to stop driving it so I went to the nearest repair center. They told me it wasn’t as dire as I thought but the fix would be $900. I called Carl Black and they found out that the repair would be covered. They center got it in and got it fixed two days sooner than promised!!!

Eddy and the rest of the staff were eager to help me get into my new GMC Canyon truck, making it a pleasurable and memorable experience. I would cheerfully recommend Carl Black Buick GMC to anyone wishing to purchase a new vehicle, to the extent that I will likely go there myself in the near future to trade my 2017 Tahoe for a new, smaller SUV.

My purchase of a Certified Pre-Owned vehicle was smooth and effortless. I received excellent customer service from beginning to end. Aisha replied to my inquiry, set the appointment for a test drive, and stayed respectfully eng turned me over to Bobby, the sales representative. Bobby was personable and patient with me. I sometimes have anxiety issues, he made certain that I was comfortable and he took his time with me. Once my decision was made, Bobby handed me over to Daniel. Again, I was given extraordinary customer care. Anyone asking me where to go for a new or used vehicle, will be pointed to Carl Black Buick, GMC on Alpharetta Hwy.

I was looking for cars for weeks! I called Carl Black Buick GMC. Informed Sam I was looking for a SUV. Then one of the best salesmen Johnny called me for a follow up call. Johnny went over what was in stock and showed me other options that were in my price range. I purchased my Buick!!! Everything went so smoothly. I am one happy woman!!! Awesome customer service!

Our service rep, Doug Fincher was fantastic. Doug was professional yet personable and exhibited confidence. We trust Doug and will return to Carl Black GMC - Roswell for service.

Bought my first vehicle with Ease!! Thanks to Johnny Turner. He’s an awesome guy with great customer service!!! I was able to walk out of the GMC with a brand new vehicle and I love it

Great service today for a battery replacement. Quickly turned my Yukon around at competitive pricing to other options.

Thanks to Caleb, and the entire staff at Carl Black GMC who made our new truck buying experience so awesome. Their professionalism, knowledge and friendly atmosphere made it an enjoyable experience.

The service department has excellent customer service and efficient turn around time. I have a Chevy Camaro and I prefer to get my car serviced here vs the Chevrolet dealership because of the dramatic difference in service. I am always well taken care of here.

Great experience. Thanks Johnny!

I highly recommend Carl Black GMC Roswell. Eric Bowsher went over and beyond and renewed my faith and trust in people. He was extremely patient and took the time to listen and go through my options for an extended warranty. I had purchased a warranty with another dealer that Eric was able to confirm my suspicions I’d been overcharged over 50%. I purchased the same warranty with Carl Black GMC and will cancel the other warranty. Trust is hard to come by being a female walking into a dealership. I can’t thank Eric enough and have already shared and will continue to tell people to go to Carl Black Roswell.

I had an outstanding experience at Carl Black and it's all thanks to Caleb! I'm out of state, and I was "courting" a particular vehicle. I called to inquire about availability and was lucky enough to be paired with Caleb! He was exceptional and went above and beyond to make sure I got new photos, update info, and even checked on me during my 3.5 hours ride to come to see the vehicle. He made it all so seamless! The entire team was professional, helpful, & friendly! I highly recommend this dealership and make sure to ask for Caleb!

I had a good experience purchasing a new vehicle. The process was very simple and straightforward.

I had been to another dealership looking for my car and didn't like the customer sery so I stopped in Carl Black Buick and met Eddie! He was very nice and approachable! He didn't pressure me, everything fell right into place ,the internet rep was also very welcoming! I will definitely recommend this dealership ! Very professional and friendly Lisa Popp

Great experience!