Carl Black Of Roswell News/Events Blog

Attention Saturn Owners

If you own a Saturn the following information is for you. General Motors has recently named Carl Black of Roswell as an Official Saturn Service Provider. We at Carl Black are extremely proud of this recognition and invite you to our state of the art service facility for your Saturn needs. Here are a few reasons you should consider Carl Black as your only Saturn Service Provider.

Only Saturn Service Providers, like Carl Black, are recognized by General Motors to Warranty Saturn vehicles and order Saturn Parts. At Carl Black our Motto is “to provide the ultimate customer experience, every guest, every time.” All of Carl Black’s Service Technicians are GM Factory trained and have over 400 years of combined experience. Carl Black has extended Saturday hours for your convenience.

Go get a free $29 Green Car Wash at Sky Express Car Wash on us - compliments of Carl Black of Roswell.

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The Hummer H3 is an incredible vehicle that can be thrown in nearly any situation and come out smelling like a rose.  While most people drive it on the road 100% of the time every owner needs to remember it is an extremely capable off-road truck.  What makes the H3 such a capable on and off-road vehicle is the wonderful full time four wheel drive that leads its class in technology and durability.  The four-wheel-drive systems in the H3 work seamlessly on dry and wet pavement situations and then take over when the going gets tough.  The H3 can plow over rocks, dive through the mud and climb hills we would be frightened to walk up without assistance.  What most customer don’t know or seem to forget about is that even though you are not putting the H3 through the difficult hill crawling situations is that the four wheel drive systems are always at work and ready to jump at the slightest slip of the tire.  With that said the four wheel drive is always at work even though you are not putting it through the difficult paces it is capable of and need some occasional and often forgotten service.  Lack of maintenance on the four wheel drive systems cause major malfunctions that will not arise until you are well out of warranty and have a considerable cost if a failure arises.  The good news is that with some inexpensive maintenance over the course of several years of ownership the four wheel drive system will be trouble free.  Keep the four wheel drive oils changed and they will keep you rolling in what ever situation you choose.  Happy motoring!

With Spring at our doorstep it may be time to replace your Air Cabin Filter. Your Air Cabin Filter is typically a pleated-paper filter that is located in the outside air intake of your vehicle’s passenger compartment. If your Air Cabin Filter is clogged or dirty it can significantly reduce airflow from the cabin air vents and can cause the air within your vehicle to be dirtier than the air outside. During the spring and summer months, contaminants, such as pollen, dust, mold spores and smog, can enter a vehicle’s passenger compartment through the air conditioning, heating and ventilation systems, making the air within your vehicle up to six times dirtier than the air outside. You can protect yourself and your passengers from these contaminants by replacing the vehicle’s cabin air filter as outlined in your vehicle’s owner manual.

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Pontiac Owners

Saturn Owners

Carl Black is gearing up for the Super bowl. Stop by Carl Black of Roswell on Saturday, February 6th from 12:00pm till 3:00pm and enjoy lunch on us compliments of our friends at Hooters. The Hooter’s girls will be on site with Free Wings and giveaways. Register for your chance to win a LCD flat screen HD TV plus a thousand dollars cash. The drawing will be on Sunday at Hooters in Roswell. We will give away one TV at half time, one at the end of the game and a $1,000 cash to a lucky winner. You must be present at Hooters to claim your prize.

Q1. Is it safe to drive the Pontiac Vibe?

A1. Yes, however, consistent with Toyota’s Consumer Safety Advisory to address the risk of
floor mat entrapment of the accelerator pedal in certain Toyota and Lexus models, customers are
urged to take out removable drivers’ side floor mats in their vehicles, pending the development of
model-specific remedies.

GM has not received any reported incidents of a sticking accelerator pedal on the 2009-2010
Pontiac Vibe, which was added to the Toyota recall population on Jan. 27. But if a driver
experiences an accelerator pedal interference they should:

• If possible and safe to do so, pull back the floor mat and dislodge it from the accelerator
  pedal; then pull over and stop the vehicle.
• If the floor mat cannot be dislodged, then firmly and steadily step on the brake pedal with
  both feet. Do not pump the brake pedal repeatedly as this will increase the effort required
  to slow the vehicle.
• Shift the transmission gear selector to the Neutral (N) position and used the brakes to
  make a controlled stop at the side of the road, and turn off the engine.
• If unable to put the vehicle in Neutral, turn the engine OFF. This will not cause loss of
  braking control, but the power assist to these systems will be lost.

As for the Jan. 21 recent accelerator pedal recall, we have not received any reported incidents of
a sticking accelerator pedal on the 2009-2010 Pontiac Vibe. But if that happens:

• The driver can control the vehicle with firm and steady application of the brakes. Do not
  pump the brakes repeatedly because that may deplete vacuum assist, requiring increased
  brake pedal force.
• The engine can also be disabled by shifting the transmission to neutral. After shifting to
  neutral, firmly apply the brakes and steer the vehicle to a safe location on the side of the
  road. Come to a complete stop, shift to Park, and turn the ignition key off.
• Finally, park the vehicle, and have it towed to a GM dealer for inspection and repair.

Q2. Is the accelerator pedal in the Pontiac Vibe the same design as the Toyota Matrix?

A2. Yes. The Vibe and Matrix were designed and engineered by Toyota.

Q3. Will GM be conducting a safety recall for the Pontiac Vibe?

A3. Yes. Toyota has informed GM that the 2009-2010 Pontiac Vibe is included in two recalls –
one issued Jan. 21 for faulty accelerator pedals and, and a second recall issued Jan. 27 expanding
a recall from October 2009. GM will issue recall letters to Pontiac customers when we have
received the repair procedure from Toyota.

Q4. When will the Vibes be repaired?

A4. Toyota will let GM know when a repair procedure is available. In a filing with the National
Highway Traffic Safety Administration (NHTSA) on Jan. 27, Toyota indicated the repair for the
Floor Mat Interference and Accelerator Pedal issue (reference October recall number
09V388000) would involve:

• Modifying or replacing the accelerator pedals on the subject vehicles to address the risk
  of floor mat entrapment, even when an older-design all weather floor mat or other
  inappropriate mat is improperly attached, or is placed on top of another floor mat.
• Floor surface modifications are also being considered and will be included in the remedy
  plan for any model for which it is deemed appropriate.
• Initially, dealers will be instructed on how to reshape the accelerator pedal for the repair.
• As replacement parts with the same shape as the modified pedal become available, they
  will be made available to the dealers for the repair.
• Customers who have had the pedal reshape remedy completed will have the opportunity
  to receive a new pedal if they desire, after replacement pedals become available.

The field remedy for the CTS Pedal recall announced Jan. 21 is still under development by
Toyota.

Q5. Can customers take their Vibe to a Pontiac dealer for repair?

A5. Pontiac owners can take their Vibe to any Pontiac dealer for repair. Go to www.pontiac.com
for the location of the nearest Pontiac dealership. Customers can also go to any other GM
dealership for any repairs.

Q6. Are Pontiac Vibes still being sold?

A6. No. Following Toyota’s lead, GM has placed a stop sale order on all 2009 and 2010 model
year Vibes in dealer new or used vehicle inventory in the U.S. and Canada. These vehicles must
be held and not delivered to customers, dealer traded or used for demonstration purposes until
further instructions are received.

Q7. How many Pontiac Vibe vehicles are affected by these recalls?

A7. A total of 99,293 with 70,799 in the United States and 28,484 in Canada.

Your vehicle’s tire pressure is the measurement of air in the vehicle’s tires, in pounds per square inch. Your tire pressure is not only important for the care of your tires but is also a crucial safety issue. Next to your breaks your tires are the most important safety device on your vehicle. If your tires are not properly inflated it can lead to compromised cornering, braking, stability, increased fuel consumption and in worst case scenarios, tire failure.

To ensure that your vehicles tires are properly inflated you need to get an accurate reading. When taking a tire pressure reading your vehicle’s tires should be cold and idle for at least three hours prior. After you have taken the tires’ pressure reading make sure it is within range as instructed by your vehicles manufacturer. This information can usually be found on the inside of the driver side door or in your vehicle’s owner manual.

One way to insure your vehicle’s tires are properly inflated and do not lose and gain pressure with the surrounding temperature is to have them filled with nitrogen. The nitrogen molecule is bigger than its air oxygen counterpart which allows the pressure in the tires to stay at its optimum level for a longer period of time. By not allowing the tire pressure to fluctuate your tires will last longer and you will avoid problems usually associated with standard oxygen. Also, nitrogen reduces the risk of a blow out if your tires overheat.

If you would like to experience the advantages of a NitroFill first hand stop by your local Carl Black Dealership. Also, for a limited time, we are offering 40% Off a NitroFill. Just visit our Service Specials page by clicking the link below and make sure to bring the coupon on your next visit.

Click Here to View Service Specials

Click Here to Schedule Service